Technology New Global Research from Verint Shows Brands Leaning into Technology to Deliver Exceptional Customer… Business Wire Mar 2, 2023 One-Third of Business Leaders Lack Confidence in Customer Experience Proficiency Amid a Global Recession Threat, Budget Cuts and Labor Issues…
Technology Verint Expands Customer Engagement Platform with Appointment Scheduling Capabilities from Qudini AIT News Desk Jan 16, 2023 Verint, The Customer Engagement Company announced the expansion of the Verint Customer Engagement Platform with technology acquired from Qudini, a…
Technology Verint and Zoom Expand Partnership to Elevate Customer Experience Across the Enterprise with Zoom… AIT News Desk Nov 10, 2022 Partnership Leverages Platform-to-Platform Approach with the Powerful Combination of Verint Customer Engagement Platform and Zoom Contact Center…
Machine Learning Verint Named to Constellation ShortList for Conversational AI AIT News Desk Oct 5, 2022 Recognition Demonstrates Continued Innovation in Conversational AI for Verint’s Digital-First Engagement Solutions Verint, The Customer…
Cloud Verint Cloud Platform Powers Compliance Recording and Engagement Data Analysis for Zoom Users AIT News Desk Aug 9, 2022 Integration Supports Gathering Strategic Insights for All Engagement Channels and Achieving Total Quality and Compliance Across Interactions…
Customer Experience Enterprise Communications Leader – Welltel – Acquires Wren Data And Eleven To Cement… AIT News Desk May 31, 2022 The move creates a strategic partnership with industry-leading CX giant Genesys and prompts a rebrand to - DigitalWell - reflecting the expanded…
Voice Verint and Intelligent Voice Integration Empowers Improved Financial Compliance Oversight AIT News Desk May 26, 2022 Strategic Partnership and Advanced Integration Addresses Complex Compliance Requirements and Distributed Workforce Challenges Verint, The…
Sales and Customer Support Verint Partners Recognised for Excellence at EMEA Summit AIT News Desk May 26, 2022 Verint , The Customer Engagement Company, celebrated its partners across the EMEA region and announced the organisations honoured for their…
Cloud Logiwa Focuses on Customer Success and Strategic Partnerships with Addition of New Leadership AIT News Desk Apr 22, 2022 Logiwa, the leading cloud fulfillment platform for high-volume direct-to-consumer businesses, just announced the addition of a VP of Customer Success…
Native and Programmatic Advertising Verint Announces Compliance Recording for Zoom, Streamlining Compliance Review and Analysis for… AIT News Desk Apr 12, 2022 New Integration Combines Verint Compliance Recording with Zoom Phone and Zoom Meetings Verint, the Customer Engagement Company, announced the…