Virtual Agent

Generative artificial intelligence, combined with deeply integrated and specific healthcare workflows, delivers powerful self-service to improve…

SaskTel's Digital Mobile Brand Launches AI-Powered Virtual Agent for Enhanced Digital Customer Engagement Alepo proudly announces that Lüm Mobile,…

Luma Virtual Agent Now Accesses Vast Data Sets in the Cloud to Handle Diverse Requests and Better Engage Users Serviceaide, a global provider of…

Artificial Intelligence (AI) is the shining star of contact center innovation and began gaining features, focus, and adoption in 2022. AI is enhancing…

New Service Quality Wizard Monitors Over 2000 SaaS Applications, Minimizing the Significant Cost of Outages While Enhancing Both Agent and…

Voice and Cloud Call Center solution provider extends ServiceNow native AI-tool and designer to deliver voice self-service workflows and…

CDP Program Equips Global Partners to Deploy UJET’s Award-Winning Contact Center Platform. UJET, Inc., the intelligent, modern contact center…

Pioneer in AI for Enterprise Service Management Fills the Gap Between Toolkits and Out-Of-Box Solutions Espressive, the pioneer in artificial…

Companies to provide enhanced collaboration and digital workflow offerings for the distributed workforce ServiceNow and Workplace from Facebook today…

Conversational AI Provides Enterprises with Intelligent Automation for Better Customer Experience and ROI UJET Inc., the ultra-modern cloud contact…