Natural Language Top Natural Language Processing Applications for Enterprise Users AIT Staff Writer Mar 1, 2021 Natural Language Processing is being adopted by enterprises on a large scale owing to its potential to facilitate business analytics. This technology…
Machine Learning Boost.ai Expands Conversational AI Platform Functionality with Zendesk Integration AIT News Desk Nov 27, 2020 Zendesk Customers Can Take Advantage of Boost.ai’s Market-Leading Self-Learning AI to Develop and Deploy Artificially Intelligent Virtual Agents in…
Guest Authors Making Voice Tech More Human Is as Easy as 1-2-3 Tara Kelly May 12, 2019 Customers love technology, but they crave human interaction too. Several years ago, Gartner predicted customers would manage 85 percent of their…
Guest Authors AI’s Next Frontier: The Contact Center Dan Burkland Nov 20, 2018 Now, it’s AI’s time to revolutionize the contact center by enabling amazing customer experiences, driving up customer loyalty and increasing revenue.…