Technology Glia Challenges Dated CCaaS Paradigm with Unified Interaction Management PR Newswire Feb 7, 2024 Transforms disjointed experiences for contact center customers, staff and managers with efficient new model that unifies interactions, replaces…
Machine Learning Constructor Unveils AI Shopping Assistant Blending Generative AI and Personalization for Ecommerce PR Newswire Jan 16, 2024 Shoppers on ecommerce sites can ask the assistant detailed questions and get personalized recommendations; see it in action at NRF: Retail's Big Show…
Machine Learning Customer Satisfaction Rises as Intelligent Virtual Assistants Address Service Frustrations, Kore.ai… PR Newswire Oct 17, 2023 IVAs now meet quality expectations and improve customer wait times due to vast improvements in AI technologies A new customer experience benchmark…
Machine Learning AI In Healthcare Management Pooja Choudhary Oct 17, 2023 How To Leverage AI For Healthcare Management? Artificial intelligence (AI) has revolutionized healthcare by improving diagnosis, treatment, and…
Machine Learning Kore.ai Launches Intelligent Virtual Assistants for Zoom Contact Center PR Newswire Sep 28, 2023 The Integration Will Improve Customer Service via AI-driven Conversational Chat Automation Kore.ai, one of the world's leading enterprise…
AIT Featured Posts AI and Machine Learning Are Changing Business Forever Pooja Choudhary Aug 16, 2023 Although artificial intelligence has been studied for well over 50 years, it has only lately been used in practical applications. Recent advances in…
Machine Learning Control of Generative AI is the Only Way to Unlock Its True Benefits Jan Van Hoecke Jun 16, 2023 Is there a way to impose generative AI control systems? While the ability of generative AI tools like ChatGPT to answer seemingly any question…
Machine Learning AiThority Interview with Dorian Selz, Co-Founder & CEO at Squirro Pooja Choudhary May 10, 2023 Hi Dorian, welcome to our AIThority interview Series. Please tell us about your tech journey so far. My tech journey started with a PhD in…
ChatGPT Why ChatGPT’s Development Is an Evolution, Not a Revolution Richard Bird May 4, 2023 It's not surprising that there’s significant enthusiasm around ChatGPT. OpenAI projects will make $1 billion in revenue by 2024 by licensing its…
Natural Language DRUID and NeuralSpace Cooperate to Deliver Next-Generation Language-Barrier-Free Conversational AI… AIT News Desk Apr 24, 2023 DRUID, a global leader in conversational AI technology for enterprise productivity, and NeuralSpace, a cutting-edge Natural Language Processing (NLP)…