virtual assistants

Acuvity, a leading Runtime Generative AI Security and Governance Platform company, today announced the addition of two industry veterans to their…

Welcome to this week’s AiThority’s roundup! We’re excited to share the latest AI and technology breakthroughs. This week, we explore everything…

Glia, the leader in customer interaction technology, launched Glia Cortex, the first responsible AI platform built specifically for the financial…

Transforms disjointed experiences for contact center customers, staff and managers with efficient new model that unifies interactions, replaces…

Shoppers on ecommerce sites can ask the assistant detailed questions and get personalized recommendations; see it in action at NRF: Retail's Big Show…

IVAs now meet quality expectations and improve customer wait times due to vast improvements in AI technologies A new customer experience benchmark…

How To Leverage AI For Healthcare Management? Artificial intelligence (AI) has revolutionized healthcare by improving diagnosis, treatment, and…

The Integration Will Improve Customer Service via AI-driven Conversational Chat Automation  Kore.ai, one of the world's leading enterprise…

Although artificial intelligence has been studied for well over 50 years, it has only lately been used in practical applications. Recent advances in…

Is there a way to impose generative AI control systems? While the ability of generative AI tools like ChatGPT to answer seemingly any question…