Sales and Customer Support Gartner Says Customer Service and Support Technology Investments Must Be Scrutinized for Their… AIT News Desk Sep 9, 2020 Customer Engagement Hubs, Customer Service Analytics, Voice of the Customer, Chatbots and Virtual Customer Assistants are Gaining Significant…
Virtual Reality Gartner Survey Shows 37 Percent of Service Leaders Are Piloting or Using AI Bots and Virtual… AIT News Desk Mar 5, 2019 Gartner Research Reveals What Technologies Are Truly Having an Impact on Service Organizations Worldwide Thirty-seven percent of service leaders…