VoC

SANDSIV, the global leader in enterprise solutions for CXM (Customer Experience Management) and VoC (Voice of the Customer), announced a strategic…

Standalone version of Edify’s no-code, drag-and-drop tool now available for any contact center to create and execute self-service customer experiences…

Based on its recent analysis of the European voice of the customer (VoC) solution market, Frost & Sullivan recognizes SANDSIV with the 2021…

Guide details benefits, best practices, and pitfalls of customer service automation Astute, Inc., a leading customer engagement and Voice…

Of 15 Vendors, Medallia Experience Cloud Achieved the Highest Score for Completeness of Vision and Is Recognized for Having the Highest Adoption and…

Qualtrics Recognized as the Leader in Ability to Execute in Magic Quadrant for Voice of the Customer, and a Leading Vendor in Vision Qualtrics, the…

Customer Insight Results in Greater Payment Flexibility and Global Buyer Purchasing Power IAA, Inc., a leading global digital marketplace…

Video-based insights platform surpasses 50,000 hosted interviews in over 85 countries in H1 2020, supporting major brands and agencies navigating…