Natural Language Phone.com’s AI-Connect Blends NLP, NLU and LLM to Elevate Calling Experience Sudipto Ghosh May 8, 2024 Phone.com has introduced an all-new conversational AI solution - AI Connect, for elevating call experiences for businesses. AI-Connect could be…
Technology Is Voice Biometrics In Banking Secure Enough? AIT Staff Writer Feb 12, 2024 Generative AI voice cloning tools only need a minute of voice data–which is often scraped from social media–to create a result that is almost…
Technology 3CLogic Expands AI-Powered Analytics With Medallia Partnership PRNewswire Jan 19, 2024 Latest partnership to extend Conversational AI and sentiment analytics to growing base of multi-lingual and international customers as company…
Machine Learning Southwest Recovery Services Achieves 10X ROI With Skit.ai’s Inbound Voice AI Solution PRNewswire Jan 12, 2024 The company automated inbound consumer calls with Skit.ai's solution, reporting a remarkable 10X return on the investment in Voice AI technology.…
Machine Learning Syntiant Achieves 50 Percent Acceleration of Large Language Models for Edge Devices GlobeNewswire Jan 8, 2024 Syntiant Corp., a leader in edge AI deployment, announced results of its first optimizations that reduce the computational footprint of leading large…
Natural Language The Evolving Face of Deep Fakes: What Lies Ahead for Identity Verification John Baird Nov 15, 2023 “In the past, casual viewers (or listeners) could easily detect fraudulent content. This may no longer always be the case and may allow any adversary…
Machine Learning SoundHound AI Voice-Enables New Vehicle Intelligence Domain For Instant Hands-Free Access To Car… Business Wire Oct 13, 2023 Artificial intelligence lets drivers ask their car questions about features, maintenance, or repair using natural speech…
Customer Experience Zendesk Unfurls New CX Capabilities powered by Generative Artificial Intelligence Sudipto Ghosh Oct 5, 2023 Customer experience (CX) leaders are quickly realizing the infinite possibilities of using Generative Artificial Intelligence or GAI in the…
Machine Learning SoundHound Joins Forces With ChowNow To Ensure Restaurants Never Miss A Call Business Wire Aug 30, 2023 AI-driven Smart Answering service responds to customer queries via voice or SMS SoundHound AI, a global leader in voice artificial intelligence,…
Machine Learning AiThority Interview with Rebecca Jones, General Manager at Mosaicx Sudipto Ghosh Aug 5, 2023 How do cloud contact centers benefit from using AI-powered recommendations for customer service? A: AI-powered recommendations merge personalized…