voice of customer

As Apple Intelligence (the tech giant’s Gen AI-powered service) is primed to reach millions of iPhone users, and NVIDIA becomes the most valuable…

Partnership incorporates an innovative rewards program to encourage participation in VoC and VoE programs Alida, a visionary leader in Total…

Two of the world’s leading research technology companies – Confirmit and FocusVision – have successfully completed the transaction to merge. The deal…

Talkwalker, the leading social listening and analytics company, announced the appointment of Joseph Fuster as its new chief sales officer. In this…

CustomerGauge added as niche B2B player in Gartner’s 2020 VoC Magic Quadrant CustomerGauge, creator of the Account Experience category maximizing…

Jackie Hsiao Hired as Asia/Pacific Regional Sales Manager Headwall, the industry leader in turnkey hyperspectral imaging solutions and spectral…

Investment to accelerate the next stage of rapid CXM growth Vision Critical, a continuous customer insights solution provider, has received US$20…

Only 10% of Organisations in Europe Say Connected Customers Rate Brand Experiences as Fully Satisfactory, With Satisfaction Around AI and Robotics…