Workforce Engagement

New innovative product offerings include robust omnichannel and advanced AI solutions Zoom Video Communications announced enhancements across its…

Partnership Leverages Platform-to-Platform Approach to Boost the Power of Customer Experience Automation Verint The Customer Engagement…

CXone delivers extended digital-first reach, hyperpersonalization, true omnichannel with digital-to-voice elevation, real-time interaction, expanded…

Based on its recent analysis of the workforce engagement and intelligent automation industry, Frost & Sullivan recognizes Intradiem with the 2022…

Canvass Analytics a leader in industrial AI software, announced that it has joined the World Economic Forum's Global Innovators Community to help…

Verint , The Customer Engagement Company, celebrated its partners across the EMEA region and announced the organisations honoured for their…

MiaRec, a global provider of award-winning workforce and customer engagement solutions, announced the release of its Customer Sentiment Analysis to…

MiaRec Inc., a global provider of customer and workforce engagement software, has announced the launch of a new solution for Microsoft Teams. MiaRec's…

Playvox, the leading provider of workforce engagement management solutions for the digital-first and CRM-centric contact center, announced it has…

Playvox, the leading CRM-connected omnichannel contact center provider of workforce engagement management solutions, announced that TravelPerk, the…