workforce management

Successfully navigating the COVID-19 pandemic by enabling agents to work-from-home for business continuity needs is a crucial component of Talkdesk…

Number of Virtual Cloud Network Customers Has Grown on Average 50 Percent Each Fiscal Year Since May 2018, Now Totaling More Than 15,000 VMware,…

Technology Industry Veteran Brings Significant Operational Experience and Expertise Building and Growing Profitable Companies iSolved, the choice…

Quinyx, a leading workforce management solutions provider, and Concrete, an employee engagement and task management platform, announced their…

SAP SE announced the latest slate of companies across the globe who in the fourth quarter of 2019 chose SAP Ariba and SAP Fieldglass solutions for …

Web-based solution and mobile apps integrate food and labor operations for increased efficiency and profitability CrunchTime! Information Systems,…

Kronos Incorporated was recognized for its rigorous focus on technology innovation and performance to enhance customer outcomes in healthcare with the…

Leading Customer Support Ticket System and Sales CRM platform Zendesk has invested in Tymeshift. Tymeshift is an Omnichannel Workforce Management…

Accenture has helped United Utilities, the UK’s largest listed water company, build and deploy a new digital workforce management solution built on…

Infor to Further Extend and Connect Its Business-Focused Software to the Caregiving Process Infor, a global leader in business cloud software…