Augmented Reality SightCall AR-powered Visual Assistance Now Available on Genesys AppFoundry AIT News Desk May 8, 2022 SightCall for Genesys Cloud CX helps businesses resolve customer needs effortlessly through on-the-spot support using video and annotation…
Sales and Customer Support Playvox Unveils Dynamic Capacity Planner At SWPP Annual Conference AIT News Desk May 2, 2022 Playvox, the leading CRM-connected omnichannel contact center provider of Workforce Engagement Management solutions, is launching its new Capacity…
Automation TeamCentral a ‘Virtual Assistant’ to the Workforce AIT News Desk Apr 27, 2022 CincyTech announced the closing of a $1.5 million Series Seed investment in TeamCentral, a Cincinnati-based provider of low/no-code data integration…
HR Technology Getting Hired Expands Diversity and Inclusion Talent Platform and Launches Direct Talent Sourcing… AIT News Desk Apr 19, 2022 Getting Hired, Inc., an Allegis Group company, announces the expansion of its talent engagement platform to engage and serve additional…
SaaS Seso Raises $25M To Bridge Agricultural Labor Shortage in the U.S. AIT News Desk Apr 18, 2022 Seso streamlines the visa process for seasonal farm workers and centralizes workforce management, enabling farm and farm workers to thrive Seso,…
Analytics Delivering on 5G Promises Requires Rapid Expansion and Upskilling of Telecom Network Workforce AIT News Desk Apr 5, 2022 New report from Eightfold AI outlines how telecoms can strengthen talent readiness to accelerate innovation and new offerings Eightfold AI, the…
Energy management ExxonMobil Makes Final Investment Decision on Fourth Guyana Offshore Project AIT News Desk Apr 5, 2022 Government approvals received for Yellowtail project; production to begin in 2025 Largest project to date will add capacity of 250,000…
Cloud OpenGov Announces Expansion of India Team and Opening of Newest Office in Pune, India AIT News Desk Apr 5, 2022 OpenGov, the leader in modern cloud software for cities, counties, and state agencies across the U.S. announces the opening of its newest office in …
Education and Research Workforce Edge Partners with Dollar General to Offer Various Education Options for Employees and… AIT News Desk Apr 4, 2022 The Workforce Edge network will streamline access to affordable degree options as well as provide access to Sophia Learning online general…
Customer Experience NICE Achieves Perfect Scores for Overall Vendor Satisfaction and Product Innovation in Workforce… AIT News Desk Mar 30, 2022 Leading in market share, NICE gains flawless ratings for customer satisfaction in the agent self-service, product and ongoing service and…