Browsing Tag

Zenarate

Zenarate Expands AI Coach Language Capabilities to 79, Adds New Agent Feedback Reporting for AI…

PRNewswire Oct 20, 2023

Global brands now have unparalleled language support to improve customer loyalty and agent training Zenarate, the leading AI Simulation Training…

PRNewswire Jun 27, 2023

Zenarate, the leading natural language AI Simulation Training solution for customer and prospect-facing agents,announced it closed a $15M funding…

PRNewswire Apr 21, 2023

Zenarate, the leading Simulation Training solution, announced that Startek, a global customer experience (CX) solutions provider, is using its AI…

Business Wire Mar 23, 2023

Frost & Sullivan assessed the contact center performance management market, and based on its findings, recognized Zenarate with the 2023 North…

AIT News Desk Oct 4, 2022

Zenarate, the leading AI Conversation Simulation solution, announced that Genpact, a global professional services firm focused on delivering digital…

AIT News Desk May 25, 2022

Zenarate, the industry's leading AI conversation simulation solution, launched Concurrent Chat Simulation in Zenarate's AI Coach platform. It is the…

AIT News Desk Dec 14, 2021

Genpact will share how Zenarate's AI Coach is transforming its call center performance Zenarate, the world's leading conversation simulation…

AIT News Desk Dec 9, 2021

Zenarate, the world's leading conversation simulation solution, announces its AI Coach is supporting global banks, large BPOs, and leading companies…