Machine Learning Zenarate Expands AI Coach Language Capabilities to 79, Adds New Agent Feedback Reporting for AI… PRNewswire Oct 20, 2023 Global brands now have unparalleled language support to improve customer loyalty and agent training Zenarate, the leading AI Simulation Training…
Natural Language Zenarate AI Coach Transforms How Agents Learn and Perform Through Natural Language AI Simulation… PRNewswire Jun 27, 2023 Zenarate, the leading natural language AI Simulation Training solution for customer and prospect-facing agents,announced it closed a $15M funding…
Machine Learning Zenarate AI Coach Simulation Training Helps Startek Develop Confident Top-performing Agents and… PRNewswire Apr 21, 2023 Zenarate, the leading Simulation Training solution, announced that Startek, a global customer experience (CX) solutions provider, is using its AI…
Machine Learning Zenarate Applauded by Frost & Sullivan for Reducing Costs and Improving Customer Experience in… Business Wire Mar 23, 2023 Frost & Sullivan assessed the contact center performance management market, and based on its findings, recognized Zenarate with the 2023 North…
Natural Language Zenarate Selected by Genpact to Develop Top-Performing Agents Across Its Global Contact Centers… AIT News Desk Oct 4, 2022 Zenarate, the leading AI Conversation Simulation solution, announced that Genpact, a global professional services firm focused on delivering digital…
Chatbots & Intelligent Assistants Zenarate Launches Concurrent Chat Simulation to Develop Top-Performing Chat Agents AIT News Desk May 25, 2022 Zenarate, the industry's leading AI conversation simulation solution, launched Concurrent Chat Simulation in Zenarate's AI Coach platform. It is the…
Customer Experience Zenarate And Genpact To Lead ‘Develop Top-performing Agents Through Ai Conversation… AIT News Desk Dec 14, 2021 Genpact will share how Zenarate's AI Coach is transforming its call center performance Zenarate, the world's leading conversation simulation…
Customer Experience Zenarate’s AI Coach Is Transforming Contact Center Performance Through AI Conversation… AIT News Desk Dec 9, 2021 Zenarate, the world's leading conversation simulation solution, announces its AI Coach is supporting global banks, large BPOs, and leading companies…