Zendesk

CultivatePeople has launched a global compensation software for companies to pay their employees fairly and competitively against the market. The new…

Founder & CEO Ryan Holmes moves to Chairman of the Board Tom Keiser Hootsuite announced Tom Keiser, former COO of Zendesk, has been appointed as…

Sunshine Conversations data platform introduces effective and consistent conversational interfaces across existing and emerging customer contact…

This week, Zendesk strengthens its regional leadership bench with Software-as-a-Service (SaaS) veterans Wendy Johnstone and Gari Johnson to accelerate…

NICE inContact CXone@home free for 60 days to new customers NICE inContact, a NICE business, and the leader in cloud contact center, today…

New integration service simplifies and automates private, bidirectional data flows between AWS services and SaaS applications like Salesforce,…

Hi Gadi, tell us about your journey and how you arrived at Replicant.ai. I got involved in the Contact Center space almost six years ago when I met…

Finn AI, the world’s leading AI-powered conversational banking technology provider announced its listing on the Zendesk, Inc.  Marketplace and its new…

Customer behaviour is increasingly unpredictable with ticket volumes fluctuating anywhere from -17% to +24% week-to-week during the global COVID-19…

Hi Adrian, you are the go-to architect for Zendesk products. What approach do you take to create easy, cohesive, and frictionless experiences along…