Technology Avoma Introduces the First End-to-End AI Meeting Assistant AIT News Desk Jan 9, 2020 The Most Effective Way to Meet, Collaborate and Achieve Meeting Outcomes Faster Avoma announces the first AI assistant for customer-facing teams…
Automation NICE inContact and Zendesk Partner to Bring CXone to Thousands of Customers Across the Globe AIT News Desk Jan 7, 2020 Leading CCaaS and CRM providers join forces to power faster and more personalized customer experiences NICE inContact announced a joint partner…
Analytics Host Analytics Welcomes New Executives to Accelerate Global Growth AIT News Desk Dec 19, 2019 Seasoned Marketing, People, and Sales Executives Bring Decades of Industry Experience to the Company Host Analytics, a leading financial planning…
Analytics Metadata.io Adds Bill Portelli, CEO/Board Advisor and Serial Entrepreneur, to its Board of Directors AIT News Desk Dec 11, 2019 Metadata.io Ramps up for Rapid 2020 Growth as It Moves to Claim the B2B Marketing Operations Space Metadata.io, the AI-powered marketing operations…
Machine Learning Zendesk Talk Partner Edition Expands Amazon Connect Support AIT News Desk Dec 5, 2019 Zendesk Selects Amazon Connect as a Preferred Contact Center Voice Solution for Global Deployment with Zendesk Talk Partner Edition AWS re:Invent…
Robots Tonkean Brings Human-In-The-Loop Robotic Automation to Operations Teams with $7.2 Million Seed Round AIT News Desk Oct 25, 2019 Tonkean, the leading robotic automation & management platform for business operations, announced the completion of a $7.2 million seed round…
Analytics $1 Billion Evaluation for a Product Experience Company! Now, We’re Talking Serious MarTech Sudipto Ghosh Oct 17, 2019 Pendo has just announced $100 million funding, taking its evaluation to $1 Billion. This is a major development in the Martech category that Pendo…
News Zendesk Launches New Community Product, Gather, to Provide Trusted and Transparent Support at Scale AIT News Desk Oct 6, 2019 Companies Can Expand Support Channels and Improve Self-Service with Crowd Sourced Content Zendesk, Inc. announced the launch of Gather, a powerful…
Computing Workato and Zendesk Collaborate to Bring Enterprise Automation to Critical Support Processes AIT News Desk Oct 4, 2019 Workato, the leading Enterprise Automation Platform, announced a collaboration with Zendesk, Inc. to bring customers enterprise grade integrations and…
Analytics Zendesk Delivers the Future of Conversational Business with Sunshine Conversations AIT News Desk Oct 4, 2019 New Developer-First Platform Allows Businesses to Incorporate Social and Direct Messaging into All Customer Workflows Zendesk, Inc. announced…