Zendesk

Leveraging $5 Million Strategic Investment, American Expansion to Change the Way the Banking, Insurance, and the Enterprise Handle Frontline Customer…

Alterra.ai, a Deep Learning startup that builds virtual assistants for intelligent customer engagement and support, announced that Alterra Answer Bot…

Crayon, the market and competitive intelligence company that enables businesses to track, analyze, and act based on market movements, has raised $6…

Our platform has had a strong focus on ‘Experience-as-a-Service’ since inception. It is a core component of our DNA. What opportunities and…

New Product Features Real-Time AI Tools to Help Call Center Teams Have Smarter Customer Conversations Dialpad, the only AI-driven, cloud-native…

Built on Amazon Web Services, Zendesk Sunshine Seamlessly Connects and Understands Customer Data—Wherever It Lives Today, Zendesk, Inc. launched…

Leading AI scaleup and Translation-as-a-Service specialist, Unbabel, extends integration capability with customer service platform on Zendesk Chat…

Formstack' Latest Add-On and Mobile App Provides Access to Offline Form Submissions, Kiosk Mode Formstack, a software-as-a-service (SaaS) company…

150 Million Users on Discord Can Now Access Fast Support Without Disrupting In-Game Experience Today, Zendesk has announced an integration with…

The New Product Allows Customers to Route Their Queries to Crowd Service Ambassadors and Improve Customer Service Limitless, the UK-based inventor…