Technology Zendesk Signs Definitive Agreement To Acquire Klaus AIT Staff Writer Jan 9, 2024 Acquisition deepens company's commitment to leading the future of AI-powered customer experience (CX) with new and transformative quality management…
Technology Yellow.ai Announces Listing of its Generative AI-powered Voicebots and Chatbots on Zendesk… PRNewswire Dec 12, 2023 The listing will enable enterprises to deliver human-like experiences through Yellow.ai's Dynamic Automation Platform (DAP), leading to 60 percent…
Customer Experience Zendesk Unfurls New CX Capabilities powered by Generative Artificial Intelligence Sudipto Ghosh Oct 5, 2023 Customer experience (CX) leaders are quickly realizing the infinite possibilities of using Generative Artificial Intelligence or GAI in the…
Machine Learning Aware Unveils Advanced Automated Workflows to Ignite Collaboration Platforms Business Wire Sep 18, 2023 Aware's AI Data Platform transforms digital workplace conversations on any collaboration platform into enterprise workflows that close the gap…
Machine Learning Zendesk Announces Powerful AI Designed Exclusively for Intelligent CX Business Wire May 11, 2023 18 billion tickets and trillions of data points informing bots and generative AI will help every business deliver superior customer experiences…
Machine Learning Zendesk adds OpenAI Integration to Expand AI-powered Customer Experiences AIT News Desk Apr 21, 2023 Combining the industry leading capabilities of the Zendesk Suite with the power of OpenAl helps businesses deliver a more intelligent customer…
Machine Learning Zendesk Announces Strategic Collaboration Agreement With AWS to Unlock Smarter, More Personalized… AIT News Desk Mar 24, 2023 Zendesk, announced a five-year strategic collaboration agreement (SCA) with Amazon Web Services (AWS) to help businesses deliver personalized customer…
Customer Experience AiThority Interview with Malcolm Koh, Director, CX Practice at Zendesk Sudipto Ghosh Mar 22, 2023 Hi, Malcolm, welcome to our Interview Series. Please tell us a little bit about your journey in helping customers to improve their CX strategy…
Machine Learning Using OpenAI to Automate Customer Service With Y Meadows AIT News Desk Jan 27, 2023 Y Meadows, a technology company dedicated to helping customer support teams improve the quality of their service through the use of artificial…
Machine Learning Daily AI Roundup: Biggest Machine Learning, Robotic And Automation Updates AIT Staff Writer Jan 20, 2023 This is our AI Daily Roundup today. We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in …