Zendesk

Perception Point, a leading provider of advanced threat protection across digital channels, announced that it has launched Advanced Threat Protection…

Zendesk, Inc. has released the company’s latest global Customer Experience (CX) Trends Report, revealing immersive experiences are fast becoming a key…

Adelante, a Zendesk, Inc. implementation partner helping companies get set up on Zendesk in seven days, announced their innovative setup service for…

This is our AI Daily Roundup today. We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in …

Zendesk, Inc. announced Intelligent Triage and Smart Assist, new AI solutions empowering businesses to triage customer support requests automatically…

This is our AI Daily Roundup today. We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in …

Aisera, the world's leading AI-driven service experience platform for automated customer experiences (CX), announced that its solutions are available…

Faye, a global leader in software strategy, deployment, integrations, and ongoing management for mid-market and enterprise organizations, launched…

New Zendesk study shows 66% of customers are less patient than last year, while 64% of companies say customer service has a direct impact on business…

Nextiva announced that Alan Black, former CFO of Zendesk and founder of Surfspray Capital, and Robert (Bob) Beauchamp, former chairman and CEO of BMC…