SaaS Former Zendesk CFO and Former BMC Software CEO Join Nextiva Board of Directors AIT News Desk Aug 26, 2022 Nextiva announced that Alan Black, former CFO of Zendesk and founder of Surfspray Capital, and Robert (Bob) Beauchamp, former chairman and CEO of BMC…
Customer Experience Momentive Debuts GetFeedback Integration with Zendesk to Eliminate Gaps in Customer Experience AIT News Desk Jul 29, 2022 The partnership bolsters Zendesk, Inc. customer data with GetFeedback customer feedback to create a more holistic view of the customer journey …
Machine Learning Unbabel Offers A New Zendesk Messaging Integration, Providing Real-time Translations On Whatsapp AIT News Desk Jul 19, 2022 The new Unbabel integration with Zendesk will offer a service that builds better customer experiences for brands by enabling customer service…
Customer Experience Language I/O Expands Integrations By Adding ServiceNow AIT News Desk Jul 18, 2022 Language I/O, a global leader in multilingual customer engagement, announced the release of its integration with ServiceNow. In providing a turnkey…
Customer Experience IrisAgent Launches on Zendesk and Intercom Marketplaces AIT News Desk Jul 16, 2022 IrisAgent, an AI-based proactive customer support solution, has partnered with both Zendesk and Intercom and launched its offering on their respective…
Customer Experience AiThority Interview with Wendy Johnstone, Chief Operating Officer at Zendesk APAC Sudipto Ghosh Jun 23, 2022 Hi Wendy, welcome to the AiThority Interview Series. Please tell us about your role at Zendesk and how it has evolved during the pandemic? Thank…
Customer Experience Data Vault Holdings, Inc. Adds Zendesk Integration To Datavault Platform To Bolster Customer… AIT News Desk May 5, 2022 Provides 24-7 online support to enhance customer support and optimize patented, cloud-based SaaS data solution Data Vault Holdings, Inc., leading the…
Financial Services Quiq Raises $25 Million Series C Funding Led by Baird Capital AIT News Desk Apr 13, 2022 New funding will accelerate innovation of Quiq’s Conversation Platform and expand the company’s market reach Quiq, the AI-powered Conversational…
Security Virtru Delivers Zero Trust Data Control for New Google Workspace Client-Side Encryption AIT News Desk Apr 4, 2022 Recommended by Google, Virtru is the only holistic encryption solution for securing collaboration across the entire Google Workspace suite Virtru, a…
Machine Learning CSS Corp Acquires San Francisco-based Directly’s OnDemand Business AIT News Desk Mar 18, 2022 Clients to benefit from the synergy of OnDemand's GigCX model, along with CSS Corp's full-time associates and CSS Edison® technology platform CSS…