Zendesk

Alex Constantinople joins the company as CMO, with Jeff Titterton expanding role as COO. New board directors Brandon Gayle of NBA San Antonio…

Alex Constantinople joins the company as CMO, with Jeff Titterton expanding role as COO. New board directors Brandon Gayle of NBA San Antonio Spurs,…

100,000 of ActiveCampaign's 130,000 customers now use integrations to create amazing customer experiences at scale ActiveCampaign, the leader in…

Language I/O Would Channelize Resources to Enable Real-Time Communication with Customers in any Language over any Channel Language I/O, powering…

Organizations using CRM systems such as Zendesk, Salesforce and HubSpot CRM can achieve greater automation and efficiency in their customer support…

New 8x8 Cloud Solution Allows Organizations to Seamlessly Integrate Customer Engagement and Global Telephony Capabilities with Microsoft Teams…

First-response Time or First Reply time is the first step to determine a company's stance on its customers and their satisfaction. It lets customers…

Video-first platform provider successfully improved its channel order tracking and management business processes by leveraging powerful, no-code…

CXone recognized for helping companies fuel customer experience and agility with built-in adaptability NICE inContact, a NICE business, announced…

AI is growing at such a pace that people find the innovations overwhelming at times. Automation is seen almost in every industry, and not doing so…