Zendesk

Zendesk, Inc. announced expanded capabilities to its service-first CRM solutions that help companies provide real-time support across messaging…

The merger will enable Bring IT to provide a comprehensive 360-degree customer experience by delivering business best practices, industry standards,…

Happiest Baby and Paula’s Choice Elevate Online CX Beyond Existing Contact Center Model Simplr, a human-first, machine-enabled customer experience …

Predict future contact volume and staffing needs with ease Tymeshift, a workforce management solution for the modern age made exclusively for …

Amperity, the first AI-powered Customer Data Platform (CDP), announced it will be working in partnership with Zendesk. As part of the initiative,…

Zendesk, Inc. announced the addition of Instagram messaging to its customer support offering. This means businesses can now provide customer service …

The company looks to tap into India’s fledging startup and developer community Atlassian Corporation Plc, a leading provider of team collaboration…

Troops.ai announced that its revenue communications platform is now available for Hubspot, Intercom, Zendesk, and Jira enterprise applications and the…

Plantt, the Customer Experience Optimization Platform, announced the completion of their seed round in the sum of $1M, led by GoAhead Ventures and…

Eight-year MuleSoft veteran Aaron Landgraf has joined Syncari to help build another category-defining company Syncari went to press with a triple…