SaaS Zoom and Genesys Announce Strategic Agreement Uniquely Positioned Around Zoom Phone to Improve… AIT News Desk Jun 6, 2022 Genesys to actively enable indirect and direct channel with combined Zoom Phone and Genesys Cloud CX solution Zoom Video Communications, Inc. and…
Machine Learning Zoom Drives Contact Center Expansion with Acquisition of Solvvy AIT News Desk May 13, 2022 Solvvy Offers Advanced Conversational AI and Automation Capabilities to Accelerate Zoom’s Delivery of Personalized, Effortless Customer Experiences…
Video Smarsh Enables Enterprise Organizations to Unlock More Compliance Capabilities for Zoom Meetings AIT News Desk Apr 5, 2022 With Smarsh Capture, large organizations can now capture data from 10x more Zoom users Smarsh, enabling organizations to manage the risk and uncover…
Security Theta Lake Attracts $50 Million in Series B Funding to Fuel Expansion of Security and Compliance… AIT News Desk Mar 24, 2022 Battery Ventures Leads Watershed Round Along with Zoom Video Communications, Inc., Salesforce Ventures, RingCentral Ventures, Cisco Investments,…
Cloud ULAP Teams Up with Zoom to Deliver Intelligent Collaboration Solutions in the Asia Pacific AIT News Desk Mar 22, 2022 ULAP, provider of intelligent business solutions, announced a partnership with Zoom Video Communications, Inc. (Zoom) to provide Zoom Phone and Zoom…
Cloud Zoom Introduces Category-Redefining Contact Center Solution AIT News Desk Feb 23, 2022 Zoom Video Communications, Inc. announced Zoom Contact Center, an omnichannel contact center solution that is optimized for video and integrated right…
Customer Experience Birdeye Chosen by Zoom as Customer Experience Platform for Customer Insights AIT News Desk Jan 28, 2022 Birdeye, the #1 Customer Experience platform for enterprise businesses, announced it was selected by Zoom Video Communications, Inc. for in-depth…
Machine Learning AppTek Language Packages to Power Advanced AI-Enabled Live Automatic Transcriptions and Translations… AIT News Desk Jan 26, 2022 AppTek, a leader in Artificial Intelligence (AI), Machine Learning (ML), Automatic Speech Recognition (ASR), Neural Machine Translation (NMT),…
Financial Services Genesys Raises $580 Million In Funding At $21 Billion Valuation AIT Staff Writer Dec 6, 2021 Round is led with investment by Salesforce Ventures with participation from ServiceNow Ventures and Zoom Video Communications, to strengthen Genesys…
Mobility Spectralink Suite of Mobile Devices Earns Zoom Phone Certification Enhancing Wireless Experience AIT News Desk Sep 29, 2021 Spectralink Natively Integrates Enterprise-Grade Mobile Devices with Zoom Phone. Spectralink, an industry-leading wireless mobility provider,…