Customer Experience CX Work is Becoming more Flexible and Specialized in a Bid to Tackle “People Paradox,”… AIT News Desk Sep 16, 2022 A new report by MIT Technology Review Insights explores how global organizations are reassessing their customer experience (CX) workforce and…
Cloud Xceedance Appoints Insurance Industry Veterans Isabelle Clausner and Tracy Harrington Cloud to… AIT News Desk Jul 5, 2022 Xceedance, a global provider of strategic operations support, technology, and data services to insurance organisations, announced the appointments of…
Analytics Zurich Insurance’s Anita Fernqvist Tops the 2020 DataIQ 100 AIT News Desk Mar 26, 2020 Power List Names the Most Influential Leaders in Data and Analytics This Year DataIQ, the UK's leading membership business for the data and…
News Cyber-Related Business Interruption Now a Top Concern of Risk Managers AIT News Desk Oct 4, 2019 Zurich's 2019 Advisen Cyber Survey Reveals Customer Needs and Expectations Are Changing Cyber-Related Business Interruption Concerns Are Motivating a…