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GoSpotCheck Builds on Google Cloud for Real-Time Activity Tracking for Some of the World’s Biggest Brands

Looker has enabled the company to build customized data experiences that returned insights 95% faster to its customers

GoSpotCheck, the software company reimagining how tomorrow’s workforce works, announced that it has integrated Looker, the business intelligence (BI) and analytics platform from Google Cloud, to create a platform for building customized data experiences that accelerate business outcomes for its customers.

GoSpotCheck (GSC) is a mobile task management platform that connects frontline workers with corporate goals and directives, creates a shared view of the field, and helps leaders make better decisions, faster. By deploying Looker, GSC was able to create 225 customized data experiences that seamlessly fit into existing workflows to deliver real-time data at the point of need, and reduce the overall time needed to build reports by 70%. Today, GSC delivers insights 95% faster to hundreds of its top enterprise customers worldwide, including Dole, Fruit of the Loom, Save A Lot, and Under Armour.

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GSC’s consumer goods customers are leveraging Looker to run corporate campaign tracking, merchandising, trade programs, and field sales optimization. Clothing brands, including Fruit of the Loom, use the platform to visualize their market positions, display compliance Key Performance Indicators (KPIs), and influence product placement within large retailers during key selling seasons such as back to school. Additionally, Fruit of the Loom uses data insights to identify trends and opportunities when it comes to color, material, and more—helping drive research and development, business strategy, and decision-making.

Since the COVID-19 pandemic began, a growing number of customers are using the GSC platform to track sanitation efforts at schools, hospitals, entertainment venues, and offices, as they plan for re-opening. For example, retail customer Save A Lot is managing daily operational checklists, food safety, and innovative training initiatives, along with tracking new processes implemented during COVID-19 for health and safety. To meet these customer needs, GSC leveraged Looker to help Save a Lot create interactive dashboards that track, visualize, and share inspection outcomes across locations to ensure safety regulations are met.

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“A lot of our customers operate in complex ecosystems where they have a lot going on, and with Looker we ensure that data isn’t one of the things they need to worry about. We provide the right amount of data to different levels of users in the enterprise and visualize it in the ways  they want to consume it based on their role or business objectives. Being able to get the right reporting to these different layers of stakeholders provides incredible value to our customers and a serious competitive advantage,” said Jeff Wrona, VP of Strategic Implementations at GSC.

The GSC platform was originally created to support processes that were primarily done by distributed teams using pen and paper, email, or internally-developed apps. As companies move to implement digital transformation strategies, they are increasingly turning to GSC for the ability to deliver highly structured data back to corporate headquarters. The implementation of Looker allowed GSC to solve three of its biggest technical challenges to operate effectively—speed, scale, and customization of data. With Looker, GSC customers now have access to powerful operational insights through dashboards that are configured to provide the full data story in real-time.

“What GoSpotCheck has done is exemplary for its continuous innovation with Looker,” said  Jamie Davidson, Director Product Management Looker, Google Cloud. “The company’s creative use of custom data solutions to unlock business value goes well beyond traditional BI. These customized tools they’ve built showcase the four main categories of what we call data experiences: delivering self-service analytics with modern business intelligence, integration of insights into existing workflows, the optimization of existing workflows with data, and creation of tailored solutions with custom data applications.”

GSC will be presenting some of its top customer use cases and data experiences at JOIN@Home, Looker’s annual data conference running digitally this year from Oct. 13-16. The four-day event provides the data community with rich content, training workshops, and informative sessions from Looker experts, customers and partners on how people are solving their most difficult challenges with Looker.

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