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ClearSale Named BigCommerce Preferred Partner

Global fraud protection service provider gives BigCommerce customers leading-edge e-commerce fraud solutions to drive sales securely

International fraud protection leader ClearSale announced it has been named a BigCommerce Preferred Technology Partner, providing more than 60,000 BigCommerce stores access to ClearSale’s advanced fraud technology, along with the world’s largest internal analyst team. This partnership gives BigCommerce customers the ability to integrate ClearSale’s fraud protection solution through the BigCommerce App Marketplace.

“As a BigCommerce partner since 2017, we are thrilled to now be named as a preferred partner,” said Rafael Lourenco, EVP of ClearSale. “Protecting merchants of every size–from start-up to enterprise–with our customizable, scalable solution has always been a priority of ours. With this partnership, our solution will be even more streamlined for the thousands of e-commerce merchants experiencing sales peaks that are putting them at greater risk for fraud and false declines.”

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The surge in first-time buyers, extreme changes in volume and velocity, and more frequent changes in personal information and behavior have left fraud software in unchartered territory. This new situation leaves most solutions struggling to adjust, and without the data needed to make accurate decisions, good sales are being declined at a higher rate. ClearSale’s largest global in-house team of analysts ensure that no order is ever declined without a fraud expert looking into the risky order and safeguarding the decision to accept or decline. This gives ClearSale’s customers peace of mind, knowing that false declines are no longer an issue.

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“Our partnership with ClearSale further illustrates our commitment to providing merchants access to the highest-caliber technologies and service providers available in the industry,” said Russell Klein, chief commercial officer for BigCommerce. “ClearSale shares our desire to help merchants sell more and grow faster to maximize success, and we look forward to working together to mutually support customers.”

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