FIntegrate’s FusionCRS Platform Efficiently Streamlines Collections and Recovery for Alabama Central Credit Union

FIntegrate, a data-driven analytics company focused on portfolio tracking, collections and revenue recovery and transaction dispute management software for the financial industry, announced that Alabama Central Credit Union has integrated its platform, FusionCRS collection and recovery software to better manage deliquencies, charge off’s and loan loss reserves and mitigate risk, while respecting and retaining members who may need guidance and support in their financial lives.

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“To gain efficiency and continue to grow without straining resources, we needed an automated system that would allow us to track and efficiently add notes to collections accounts, as well as generate timely and accurate reports”

FIntegrate’s FusionCRS is an advanced collection and recovery software solution developed to help financial institutions leverage predictive intelligence and automated risk scoring capabilities to increase revenue, reduce loan losses, increase collections and improve operational efficiencies. With the implementation of this platform, Alabama Central Credit Union can streamline collection and recovery operations and improve reporting, as well as track all communications, texts, emails and reporting requirements.

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“To gain efficiency and continue to grow without straining resources, we needed an automated system that would allow us to track and efficiently add notes to collections accounts, as well as generate timely and accurate reports,” said Brad Haddock, President and CEO of Alabama Central Credit Union. “Since we were already familiar with FIntegrate and its platform, when we realized we needed to streamline our loan and recovery process, we were confident they would enable us to be more efficient and productive while reducing loan losses and collections. With this improved and automated process in place, our staff has definitely gained efficiencies and improved their work experience, which not only makes for more satisfied employees but enables them to better serve members and focus on additional revenue generating initiatives.”

“Improving collections and recovery is a top priority for many financial institutions, given the current economic conditions,” said Terry Nelson, President, FIntegrate. “With our solution in place, Alabama Central Credit Union is able to capitalize on predictive analytics to better understand future needs on loan loss, recovery, and collections management, enabling the organization to see an increase in collection’s efficiency, a large reduction in their recovery and management cost.”

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