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NICE Robotic Process Automation and Minit Partner to Expand Breadth and Depth of Opportunity Discovery

NICE announced that it’s Robotic Automation business has partnered with Minit to help organizations discover optimal processes to automate graphically with unparalleled accuracy. Combining Minit’s visual and interactive process maps and statistics with the AI-driven desktop analytics capabilities of NICE’s Automation Finder enables graphical mapping and prioritization of end-to-end processes with the finer sequences and routines. This clear visual prioritization and mapping of automation processes result in increased deployment success, operational efficiency and return on investment (ROI).

In their December 2019 report entitled ‘Predicts 2020: RPA Renaissance Driven by Morphing Offerings and Zeal for Operational Excellence’ Gartner forecasts, “By 2023 50% of new RPA scripts will be dynamically generated.” Further, “The integration of process mining, ingestion engines, analytics, user experience and machine learning will facilitate the creation of AI-generated RPA scripts that mimic the capabilities of humans.” With the combination of NICE RPA’s Automation Finder and Minit’s smart automation discovery technologies, NICE and Minit believe organizations can enjoy the combined benefit of these capabilities today.

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Minit’s visual and interactive process maps and statistics provide a high-level view of the optimal end-to-end process candidates for automation. These insights are then deepened and enriched as NICE RPA’s Automation Finder analyzes the finer process sequences making up employee desktop actions. The result is a rich graphic display of the best processes to automate along with the optimized process sequences. The process sequences can then be seamlessly designed and built using NICE’s automation design tool, Automation Studio, and operationalized with NEVA (NICE Employee Virtual Attendant). The deployed process automations are continuously monitored and optimized, while additional opportunities for optimization are sourced.

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Barry Cooper, President of the NICE Enterprise Group, said, “Smart process automation discovery is a critical step in ensuring automation success. This partnership with Minit provides the most intelligent and comprehensive approach for choosing the processes most conducive to automation success with flawless precision.”

Rasto Hlavac, CEO of Minit, said, “NICE RPA’s innovative technology is a perfect fit for our process mining capabilities, providing what we know is a proven way for pinpointing processes that make the most financial sense to automate. We’re excited to partner with NICE in delivering value to our customers.”

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