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North Queensland Airports Takes Flight with Coupa

Australian Aviation Company to Achieve Greater Visibility and Operational Efficiency with Business Spend Management Transformation

Coupa Software , a leader in business spend management (BSM), announced that North Queensland Airports (NQA), an Australian airport operator, selected Coupa to help advance its spend management transformation. NQA, which serves over five million passengers each year, is looking to create a more seamless and unified procurement process to support the ongoing advancement of its spend infrastructure.

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“Our currently decentralized and manual internal procurement processes led us to look for a system that could be easily adopted across the organization, and the Coupa BSM Platform delivers on that,” said Mark Hope, chief financial officer at NQA. “We are excited to work with Coupa on our digital transformation program and look forward to exploring all the platform has to offer, including analytics, supplier management, sourcing, and more.”

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The Coupa BSM Platform, including capabilities such as Procure to Pay and Expense Management, will help NQA to provide procurement teams a user-friendly platform to consistently and seamlessly track and report purchase orders created across the business, improve invoice accuracy while reducing manual processes, and enable managers greater visibility into financial commitments. With Coupa’s ability to scale with its customers, as NQA continues to grow it will be able to seamlessly manage sourcing activities and supplier contracts, as well as leverage analyzed data-driven insights to help support spend management decisions across the business.

“NQA had identified opportunities for improvement across its existing manual procurement practices, such as visibility into spend and digital organization of invoice activities,” said Steve Winter, chief revenue officer at Coupa. “We are excited to work with NQA to help them realize the significant benefits automated processes can bring to their business in terms of procurement governance, financial visibility, and operational efficiency.”

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