Pivot Point Consulting, a Vaco Company, and 2022 #2 Best in KLAS: Overall IT Services Firm, announced it has named Ryan Sousa as Vice President of Data & Analytics.
Sousa will lead the four-year-old Data & Analytics practice and partner with clients to accelerate their data, analytics and AI journey offering strategy, implementation, operations and staffing services that build on other Pivot Point’s services, including EHR, ERP, virtual care and IT strategy.
Sousa is a senior leader with more than 30 years of cross-industry experience leading data innovation that leverages analytics/AI at scale to streamline operations, promote innovation, accelerate research and enrich the consumer and employee experience. Most recently, he served as Chief Data & Analytics Officer at Seattle Children’s Hospital. In this role, Sousa led the evolution of the analytics ecosystem, increasing the hospital’s level of maturity as measured by the HIMSS Adoption Model for Analytics Maturity (AMAM) from level 2 to the top level of 7 over four years – only the fifth healthcare organization to achieve this level. He also led the creation of the hospital’s digital health strategy, including the implementation of telehealth, digital front door and immersive technology. While at Seattle Children’s, Sousa co-invented QI Advisor, a clinical self-serve analytics tool supporting quality improvement, and he led the first commercial spin-off to form AdaptX, where he remains an advisory board member.
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“Ryan is a highly regarded industry thought leader, strategic thinker and accomplished data analytics executive whose expertise, leadership and insights turned Seattle Children’s data analytics program into a world-class operation,” said Rachel Marano, Pivot Point Consulting Managing Partner and Co-Founder. “We are thrilled and fortunate to have him leading our Data & Analytics practice, which we are confident he will take to an even higher level for our clients.”
In addition to his work in healthcare, Sousa has deep analytics experience across several industries. He was Senior Vice President for two startups acquired by Amazon and Nokia and guided the successful implementation of large-scale analytics at Amazon, Expedia, Starbucks and MCI.
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Sousa was a faculty member at The Data Warehouse Institute (TDWI) and taught healthcare analytics at the University of Washington. He is an advisor, author and speaker who has consulted globally, assisting companies in defining and implementing their analytics strategy.
“My experience with Seattle Children’s validated the idea that the analytics operating model used in other industries also works in healthcare,” Sousa said. “I’m thrilled to join the team at Pivot Point, and I look forward to accelerating our healthcare and research clients in their analytics journeys.”
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