Appriss Retail Shines in the Customer Service and Support Categories in the RIS Software LeaderBoard

The prestigious annual report ranks Appriss Retail in the “Top 20” of all retail solution providers

Appriss Retail, an industry leader in the data science transforming consumer interactions and loss prevention, announced that it has been named a leader in the RIS Software LeaderBoard 2023. Appriss Retail ranked in the overall Top 20, as well as in the top 10 for 24 individual categories, with standout mentions in the areas of customer service and support.

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“The relationship between Appriss Retail and its customers is of the utmost importance to our team, so seeing that reflected in the rankings means a lot”

The RIS Software LeaderBoard is one of the retail industry’s most prestigious benchmark reports. After surveying the customer base for many well-known retail technology companies, RIS News ranks these vendors based on customer satisfaction, performance, and value. The report highlights one overall Top 20 and various top 10 lists for specific criterion.

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Appriss Retail ranked in the Top 20 and received top five rankings for numerous additional categories, including but not limited to:

• Leaders in Quality of Service (#1)
• Leaders in Quality of Support by Tier One & Mid-Size Retailers (#1)
• Leaders in Total Cost of Operations by Tier One & Mid-Size Retailers (#2)
• Leaders in Overall Performance by Tier One and Mid-Size Retailers (#3)
• Leaders in Technology Innovation (#3)
• Leaders in Ease of Installation and Integration (#4)
• Leaders in Software Reliability by Tier One & Mid-Size Retailers (#4)

“The relationship between Appriss Retail and its customers is of the utmost importance to our team, so seeing that reflected in the rankings means a lot,” said Steve Prebble, CEO, Appriss Retail. “Our technology is designed to help retailers maximize their profits while managing their risk through real-time decision making and active risk assessments. This is a sensitive, yet important, area for retailers, and we are dedicated to ensuring our customers receive great ROI and strong revenue boosts. Seeing these efforts, and our ongoing, innovative approach to solving market challenges, reflected in the RIS Software LeaderBoard again this year is an honor.”

“This is the second year in a row that we’ve seen Appriss Retail rank in the LeaderBoard’s Top 20 and receive strong category-specific rankings,” said Jamie Grill-Goodman, editor in chief, RIS News. “These placements are a testament to the company’s customer satisfaction and value. C************** to Appriss Retail for making the prestigious list yet again.”

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