Vuzix, Softfoundry and Porsche China to Host in Mandarin a Remote Assistance Software Demo on M-Series Smart Glasses

By AIT News Desk On May 20, 2021

Vuzix’ first ever event in Mandarin language will further expand the Company’s solutions into the Asia-Pacific market

Vuzix Corporation, a leading supplier of Smart Glasses and Augmented Reality (AR) technology and products, announced an upcoming demo of the Vuzix M400 and M4000 Smart Glasses specifically for Mandarin-speaking listeners, featuring Softfoundry International Pte Ltd (Softfoundry), a next generation green communication solution provider and developer of the FacePro Xpert System, an AR-capable remote mentoring solution, as well as Porsche China.

FacePro Xpert System provides efficient, real-time remote global expert support, training and resources sharing via first-person perspective Full-HD to 4K video communication, utilizing both the Vuzix M400 and M4000 Smart Glasses platforms. Developed with smart adaptive bitrate control, FacePro adapts to various network environments and conditions. The FacePro Xpert System facilitates real-time remote expert guidance for on-site maintenance, inspections and repairs, providing sizable productivity gains while lowering travel costs. FacePro has been successfully deployed across various market verticals including automotive, rail transit, energy, petrochemical, maritime, aviation, agriculture, telemedicine and telecommunications.

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“The Vuzix M400 and M4000 Smart Glasses compliment FacePro Xpert System perfectly. The portability and high performance of Vuzix’ Smart Glasses make them best-in-class and well-liked by our customers,” said Joni Kuo, Co-Founder of Softfoundry.

One of the customers that has adopted the FacePro Xpert System using Vuzix Smart Glasses for remote technical support is Porsche China. Through the use of the FacePro Xpert System, technical experts no longer have to travel, resulting in reduced costs as well as shorter waiting times for after-sales service, which has helped improve customer satisfaction due to increased efficiency within the service organization.

“Vuzix Smart Glasses support an ever-expanding set of industries around the world, bolstered by flexible language capabilities and the company’s strong global partner solutions like Softfoundry’s FacePro. Recently we optimized our M400 and M4000 Smart Glasses for the FacePro Xpert System to ensure seamless operation and position our hardware even more effectively to meet customer demand in Asia,” said Paul Travers, President and CEO of Vuzix.