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Starkey Hearing Technologies Selects Coupa to Amplify Visibility of Spend

Digital Hearing System Provider to Implement Faster, More Efficient Processes for Global Business Spend Management

Coupa Software , a leader in business spend management (BSM), announced that Starkey Hearing Technologies, a leading innovator in hearing technology, selected Coupa to assist its business by accelerating its ability to have more visibility into business spend and improve supplier relationships.

With Coupa, Starkey will be able to connect and automate its internal business processes, particularly across procurement and supplier management, as it casts away maverick spend and lengthy transactions while realizing increased transparency of business spend with faster approvals. Coupa’s extensive supplier network and easy-to-use technologies will save the company time and resources that it can re-focus on pushing the boundaries for the hearing-impaired.

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“To help us deliver on our vision ‘Better today than yesterday. Better tomorrow than today’, we need to provide additional insight into our spend governance from a global perspective,” said Chris Hillman, chief operations officer at Starkey Hearing Technologies. “Coupa provides us quick implementation, faster projected ROI, and organization of our supplier network – all supporting our aggressive roadmap to future enhancements.”

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With the Coupa BSM Platform, including capabilities such as Sourcing, Supplier Information Management, and Procure to Pay (P2P), Starkey will aim to drive standard policies across BSM functions, reduce supply chain risk through better control of suppliers and visibility into modes of operation, and empower employees with an easy-to-use purchasing solution.

“Starkey was looking to implement a comprehensive BSM strategy quickly and effectively, while also achieving end-user satisfaction,” said Mark Riggs, chief customer officer at Coupa. “We are delighted to be working with Starkey to help them transform their operations and make doing business effortless so they can continue focusing on their noble mission.”

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