Buck Launches AI-Enabled BuckConnect™ HR Technology Platform
Technology Driven Platform Streamlines Health, Wealth, and Career Service Offerings from Employers
Buck, an integrated HR and benefits consulting, administration, and technology services firm, today launched its next-generation BuckConnect™ platform for employers to manage their HR function and drive ideal employee behaviors.
BuckConnect aggregates the full spectrum of a company’s health, wealth, and career programs and delivers them in a highly intuitive mobile and web experience to maximize employee engagement. It creates a one-stop-shop for both the individual and the organization, while the underlying administration services remain vendor agnostic.
Using machine learning-enabled decision support tools, employees can use the platform to securely access, transact, and manage their full suite of benefits and HR programs. Users receive individualized plan support throughout the year to help them achieve their personal goals.
“The HR industry is in the midst of an unprecedented shift in the employee experience,” said Scot Marcotte, Chief Technology Officer of Buck. “Technology exists to recast HR service delivery from a human-centered perspective, using natural language, artificial intelligence, and robotic process automation. These complex, high-tech capabilities allow us to create an increasingly high-touch, tailored, and simplified environment for the individuals HR serves.”
Employers can also directly review custom dashboards and model scenarios to dynamically reevaluate how well plans are working relative to their overall objectives.
“With our diverse and national workforce, enabling employees to easily access all of their benefits and compensation information, and engage them in their programs, had been a challenge for us,” said Terri Moore, Sr. Benefits Specialist, Daimler Trucks North America. “Buck consolidated five different vendor partners into a single experience for our employees. With 67% of our population using the site regularly – a significant number of whom access it through their smartphones – we’ve seen marked improvement in our employee engagement while streamlining some of our processes.”
The platform incorporates Buck’s proprietary modules, analytics, and industry expertise and helps employers offer a highly tailored user experience that effectively drives behavioral change, resulting in higher employee satisfaction rates, a healthier employee population, and increased productivity.
“BuckConnect will help organizations and employees keep pace with rapidly changing dynamics in healthcare, retirement, and talent,” said Jack Freker, Chief Executive Officer of Buck. “Our clients and prospects have consistently expressed their strong desire for this level of employee engagement. And this has been directly reinforced by analysts, who’ve shared 100% of companies need this and until now, no one offers it. In response, we’ve worked closely with their specific requirements and created a platform that fully enables a personalized and high touch AI-enabled experience.”