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GMS Drives Business Growth & Performance Excellence to Increase Market Penetration With CSG’s Future-Ready Digital Platform

 CSG enables leading companies with game-changing technologies that drive dynamic customer experiences and business growth. Global Message Services (GMS), the international messaging service provider for mobile operators and communications platform provider for enterprises, uses CSG’s integrated digital wholesale platform to boost efficiency and scale its business to add more value for customers. With CSG’s technology at the heart of its operations, these gains empower GMS’s overall performance, drive new growth, and enable access to the strategic person-to-application market.

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“At GMS, we aspire to deliver impactful value that sparks growth for more than 900 mobile partners as we continue our journey to become the leader for trusted and transparent messaging worldwide,” said Oleksandr Panov, Chief Financial Officer, GMS. “CSG’s leading revenue management and integrated digital wholesale platform provides the versatility to deliver best-of-breed services to GMS customers and partners. With CSG, we have modernised the way we collect data from the network and injected the agility and scalability we need to react to emerging business opportunities quickly.”

With CSG’s solution, GMS transforms how it connects the mobile messaging ecosystem while advancing its traffic processing performance to provide more flexible b****** cycles. The improved performance system means GMS can drive more dynamic growth for its B2B partners, increase market penetration, and seamlessly scale as its business grows into the digital future.

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“Few markets are as competitive as wholesale telecom, and with players and partners constantly in flux, ambitious messaging service providers, like GMS, need agility to adapt and develop as fast as the market,” said James Kirby, CSG SVP and head of EMEA. “CSG’s digital wholesale platform enables GMS to accelerate its digital transformation and leverage the flexibility and scalability it provides to future-proof its business and enter new markets. We look forward to supporting GMS on this journey and helping to extend its industry leadership for trusted and transparent messaging worldwide.”

CSG’s digital wholesale platform empowers communication service providers to take the complexity out of wholesale relationship management and seamlessly manage and scale at pace with increasing transaction volume growth. The platform helps the world’s leading brands capture, store, and process customer usage events of any kind. The platform also unifies processes across networks to reduce costs without compromising quality, increases efficiency, and scales digital service offerings to participate and prosper in the digital economy.

Part of CSG’s Revenue & Customer Management solutions suite, CSG Digital Wholesale is the world’s most widely deployed and proven partner management technology. Through comprehensive b******, mediation, and revenue management, the wholesale platform helps companies optimise efficiency, protect and improve interconnect margins, and deliver extraordinary customer experiences. CSG has a long-standing track record of delivering innovative wholesale solutions in disciplines such as trading, routing, QoS assurance and b****** and settlement. The company has been twice recognised with Frost & Sullivan’s Global Stratecast CSP Monetization Interconnect & Settlement Market Leadership Award.

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