involve.ai, the industry’s first Customer Intelligence platform leveraging true Artificial Intelligence (AI) to deliver transformational growth for companies, announced today that its proprietary AI-based churn prediction model is patented.
While reducing churn and increasing expansion have been integral parts of growth strategies for many companies, one of the biggest challenges most organizations still face is the lack of predictive and actionable customer insights. Companies are losing revenue opportunities and are under constant pressure to retain customers with little time to proactively identify and upsell existing opportunities.
To solve this problem, involve.ai designed a proprietary AI-based churn prediction and growth model that combines customer data with machine learning algorithms, enabling their platform to accurately predict when a customer might leave or be ready for growth. This post-sale churn and growth management solution has the potential to revolutionize how companies operate.
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With in-depth customer health analysis, executives get a deep understanding of the customer journey and what needs to be done to maximize success for both parties. The involve.ai Customer Intelligence platform gives companies more control over customer experience from onboarding to renewals, while also providing an excellent opportunity for increased revenue by identifying areas of early growth potential.
“Our mission is to empower companies with AI-based Customer Intelligence that drives transformational growth,” said Gaurav Bhattacharya, involve.ai CEO and Co-Founder. “Unlike static spreadsheets and siloed customer data, our proprietary AI technology is continuously trained with each company’s nuanced data to deliver the most accurate customer predictions along with actionable insights to drive the right outcomes. Our AI automatically takes care of the manual and tedious back-end work, so Customer Leaders can focus on growing NRR and NDR. This patent will help solidify our position as the leader of the Customer Intelligence Movement; and I am truly grateful for everyone involved in making this happen.”
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