NICE Investigate Helps British Transport Police Streamline Management of Digital Evidence and Investigations to Keep UK Railways Safe from Crime

Part of NICE’s Evidencentral Platform, NICE Investigate is helping British Transport Police remove obstacles which slow the collection and sharing of digital evidence

NICE announced that the British Transport Police (BTP) is leveraging the NICE Investigate digital evidence management solution to drive digital transformation across its operations and help keep UK railways safe from crime. Using NICE Investigate, BTP is streamlining the nationwide flow of digital evidence needed for investigations and charging decisions. As a national police force covering England, Scotland and Wales, BTP’s 3,500 police officers have policing oversight for over 3,000 stations and 10,000 miles of track, which facilitate an estimated 1.7 billion passenger journeys annually.

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“Our aim is to provide every BTP officer with everything needed for investigations, all in one place. NICE Investigate is at the heart of everything we’re doing in relation to managing our digital evidence ecosystem moving forward.”

Because it overlays and integrates with other digital evidence systems, NICE Investigate enables BTP investigators to collect and manage the vast majority of their digital evidence through a single login. BTP Police will leverage NICE Investigate’s ability to ingest data from a multitude of systems, including RMS, computer aided dispatch, body worn video, 999 emergency call audio, mobile phone and forensic information, public appeals, interview recordings and more. Digital evidence can also be shared with the Crown Prosecution Services through a completely electronic process for faster charging decisions.

Chris Wooten, Executive Vice President, NICE, said, “Crime solving increasingly relies on digital evidence, but a lot of time and effort is wasted getting digital evidence into the hands of investigators. Part of our Evidencentral platform, NICE Investigate is helping BTP and forces around the world remove the obstacles around collecting and sharing digital evidence so they can get to the truth faster.”

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Russell Holloway, Senior Project Manager for Digital Policing, British Transport Police stated, “Our aim is to provide every BTP officer with everything needed for investigations, all in one place. NICE Investigate is at the heart of everything we’re doing in relation to managing our digital evidence ecosystem moving forward.”

BTP investigators can also receive external digital evidence, such as CCTV video much faster. Since the inception of rail travel in the UK, BTP has worked alongside train operating companies (TOCs) to combat crime. BTP officers send out an average of 50,000 requests for digital evidence annually. Using NICE Investigate, BTP officers can now request and receive CCTV video evidence within hours rather than days, through a fully electronic process. Today, 90 percent of the footage needed for investigations is securely and efficiently received in this manner.

Holloway added, “We really appreciate how NICE has streamlined the process of obtaining digital evidence. We no longer need to wait for discs to arrive to upload and view video. Additionally, we can share video with the Crown Prosecution Service through a completely digital process earlier in a case, which ensures swifter justice.”

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