Apromore Announces Predictive Process Monitoring Capabilities to Forecast Key Process Outcomes

Apromore, a leading provider of value-driven process mining software,announced the release of new capabilities to help enterprises predict process outcomes and achieve operational resilience. Ongoing economic pressure and disruption force enterprises to reconsider how they do business and find ways to adapt processes quickly and optimize human capital, supply chain management, and risk mitigation. In addition, increased employee access to process analysis solutions shortens the time to understand and respond to customers and stakeholders. The latest release of the Apromore process mining platform now puts the ability to forecast business process outcomes in the hands of analysts and decision-makers.

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“Apromore continues to deliver high value to its clients due to its strong process mining offering that has witnessed significant enhancements over the last few years,” said Amardeep Modi, Vice President at Everest Group. “The company continues to deliver on its roadmap and vision of achieving the full potential of process mining, helping clients spur increased adoption with an intuitive interface and ease of use.”

Everest Group recently recognized Apromore as a Major Contender and among the highest-ranked solutions in terms of capability and vision.

Apromore’s predictive monitoring add-on can build predictive models based on historical event logs and use these models to generate predictions.

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The add-on can generate predictions, including:

• The time until completion of the process. This helps businesses to schedule resources, meet partner and customer service level agreements and manage supply chains.
• Any binary or categorical outcome, such as will the customer complain or not? Will the customer return the product? Will a customer pay their invoice on time?

Apromore CEO, and University of Melbourne Professor Marcello La Rosa, said these latest enhancements allow business stakeholders to connect data to business outcomes by triggering actions that instantly create business value.

“As process mining adoption becomes increasingly pervasive, it must connect to business process change to produce real value. The latest version of Apromore helps people to view process change across systems and departments and predict changes to KPIs, enabling teams to have conversations about how to align to achieve strategic objectives,” La Rosa continued.

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