Will Establish an Education & Training Program in Japan for Overseas Local Staff
Hotel Okura Co., Ltd. announced it is entering into a partnership with Tokyo Management College, a leading practical vocational education institution in Chiba, Japan. Under the terms of the partnership, Tokyo Management College and Hotel Okura will establish a “Tourism and Hospitality Course” curriculum offering tourism and hospitality training at the college from April 2021.
Hotel Okura is additionally establishing an education and training program in Japan for its overseas local staff in cooperation with Tokyo Management College and Tokyo Masuda Culinary School, a professional chef training institute located in Edogawa-ku, Tokyo. This program aims to strengthen and enhance the group’s global human resources and will allow its hotel staff to study under the new Tourism and Hospitality Course curriculum. It will also allow chefs preparing Japanese cuisine at Okura group hotels around the world to take classes at Tokyo Masuda Culinary School.
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Commented Toshihiro Ogita, president of Hotel Okura Co., Ltd., “We believe that this education and training program in Japan for our overseas local staff will help to significantly strengthen our provision of Japanese-style hospitality and authentic Japanese cuisine to customers in our group hotels around the world.”
Hotel Okura operates a total of 91 properties—53 in Japan and 38 overseas—including hotels scheduled to open in the near future. It aims to expand its portfolio to 110 hotels by increasing the number of overseas hotels to 50 by 2022.
The company’s core strategy governing its overseas expansion is to concentrate on developing businesses in specific countries and regions. It is currently promoting its so-called “5 x 5 Plan”, which is targeting to open five new hotels in five countries and regions. In order to support this expansion, it is essential for the company’s overseas staff to be trained to provide Japanese-style omotenashi hospitality and to offer the authentic Japanese restaurant experience that is a defining feature of our hotels.
Hotel Okura plans to invest a total of approximately 200 million yen (US$1.9m) over the next 10 years in the partnerships with Tokyo Management College and Tokyo Masuda Culinary School. The resulting study programs will help to promote cultural exchange between Japan and other countries.
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Partnership with Tokyo Management College
From April 2021, a new two-year Okura-branded “Tourism and Hospitality Course” accommodating 40 students will be offered, complementing the college’s existing Department of Business and Child Education curricula. Hotel Okura will provide course content and instructors, and its group hotels will actively recruit students.
Hotel Okura will cover most of the tuition fees and related expenses of the Hospitality Service Program for 3 selected employees of its overseas hotels every year and those being hired by new hotels as they open. Subject to visa requirements and other regulations, we plan to provide opportunities to work at our flagship hotel, The Okura Tokyo, and other hotels in our group in Japan, with the aim of providing students with more practical knowledge and skills.
Partnership with Tokyo Masuda Culinary School
Tokyo Masuda Culinary School will provide cooking tuition in small group classes. Hotel Okura will cover most of the tuition fees and related expenses of the Japanese Cuisine Program for 3-5 selected young chefs in our overseas group hotels every year, allowing them to acquire advanced Japanese cooking skills. This program will prepare them to play a key role supporting Japanese head chefs in Okura Hotels’ famed “Yamazato” restaurants as well as in Hotel Nikko’s “Benkay” restaurants overseas.
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