Towson University Optimizes Digital Experience for Students and Staff with InFlight Campus Portal
Updated myTU Website Provides a More Engaging, Self-Service Experience, Ensuring Users Get the Information They Need
Enabling organizations to do more with existing software investments, InFlight Corporation was selected by Towson University to create a modern digital experience for its myTU internal web portal. Although the development began before the COVID-19 pandemic struck, an enhanced central hub developed through InFlight has helped keep students and employees connected at a time when in-person interactions are limited.
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Susan Miltenberger, Deputy CIO of Towson University, said, “The InFlight team has been instrumental in transforming our internal website into a truly world-class information hub. Our entire university population is now empowered to easily access tools and updates while helping them feel a part of the larger Towson community. This is a crucial benefit at a time of online classes and remote work, and the new site will be helpful long after the pandemic passes.”
Towson University’s 22,000 students and over 3,600 faculty and staff rely on myTU to get important information and perform key tasks in their day-to-day studies or work. Collaborating with InFlight to modernize the portal and important HR functions, the University created a more dynamic, engaging, and modern web portal with Towson branding and a consistent experience without altering the third-party systems used.
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The new myTU website went live in December 2019 with its student-facing component, followed by the introduction of myTU for employees in early 2020. The result is a modernized gateway to different applications and self-service functions. Based on the implementation’s success, Towson will soon introduce additional features through InFlight, including new PeopleSoft Time Entry and Approvals functionality, to further deliver a modern and intuitive experience.
James La Brash, Managing Director at InFlight Corporation, commented, “Towson took a progressive, forward-thinking approach to create a consistent and intuitive online portal, leveraging InFlight’s expertise in the campus space. The University now has a dynamic hub that is useful to all Towson community members while providing the modern digital experience students and employees expect.”
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