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Leading US Energy Provider Xcel Energy Partners with IFS to Drive Field Workforce Scheduling Transformation

Xcel Energy, a leading US-based energy provider, is partnering with IFS, the global cloud enterprise software company, to undertake a gas and electric distribution end-to-end scheduling transformation. As a part of the transformation, Xcel Energy will utilize mobile workforce management (MWM) and planning and scheduling optimization (PSO) software from IFS, with an integration to SAP via an add-on component (AOC).

Jesse Seering, Director of Scheduling at Xcel Energy, commented, “Planning, scheduling, and dispatching are manual processes for our teams today. We are excited on behalf of our customers and employees to digitize, streamline, and simplify our process.”

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Marne Martin, President, SMBU, IFS, said: “As energy providers rise to meet changing consumer demands, their digital transformation journeys are a priority. To continue exceeding customer and stakeholder expectations, companies are adapting their business models to focus on connected assets, projects, and service, as they are ultimately the key to empowering companies to stay ahead of the competition.

“Xcel Energy is an ambitious energy provider focused on dynamic growth and driving efficiencies across their business. It is great news that they have chosen IFS and our software to help deliver this vision for them. We look forward to working in close partnership over the coming years to ensure their strategic goals are realized, and to enable them to deliver their Moment of Service to their customers.”

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[To share your insights with us, please write to sghosh@martechseries.com]

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