Family Health Center Transitions to eClinicalWorks EHR to Improve Provider Efficiency and Better Serve Its 15,000 Patients

Mississippi health center serving five-county area to improve patient satisfaction with eClinicalWorks and healow

eClinicalWorks, the largest ambulatory cloud EHR, announced that Family Health Center, Inc. (FHC) recently transitioned to the eClinicalWorks V12 multidimensional EHR. Providing medical services to 15,000 underserved and uninsured patients across Laurel, Mississippi, Family Health Center now has an integrated system with everything in one place. Features across the multidimensional EHR solution include healow TeleVisits, eClinicalWorks Scribe®, and dedicated health center and health planning dashboards.

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“The work that Family Health Center, Inc. does is critical in ensuring that everyone has access to comprehensive healthcare”

“Our previous EHR solution was scattered across our range of specialties—including internal medicine, OB/GYN, pediatrics, pharmacy, and more—making our operations confusing,” Terrance Thigpen, Chief Information Officer of Family Health Center, Inc. “eClinicalWorks provided a holistic solution, offering features including easy cross-specialty screen transitions, online booking, and behavioral health modules that make it easier for our providers to track patient needs, provide care, and meet reporting standards.”

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Health centers deliver care to more than 29 million people across the United States today, and a growing number of them have expanded their services to include dental, behavioral health, and pharmacy services. As these centers enhance their offerings and expand their physical locations, they need a single software solution that works across various parts of their organization seamlessly. The eClinicalWorks multidimensional EHR helps customers like Family Health Center, Inc. improve efficiency for everything from reporting and online booking to practice management.

“The work that Family Health Center, Inc. does is critical in ensuring that everyone has access to comprehensive healthcare,” explained Girish Navani, CEO and cofounder of eClinicalWorks. “Our goal is to equip providers with solutions that streamline workflows, improve patient satisfaction, and promote better medical outcomes for all. With the eClinicalWorks multidimensional EHR, Family Health Center, Inc. can now focus on providing care to those who need it most in south Mississippi. eClinicalWorks continues to provide unified solutions for health centers including dental, behavioral health, OBGYN, vision – all in one solution.