Clearview Federal Credit Union Selects Sagent to Power Mortgage Servicing in 7-Year Deal

Deal combines modern mortgage fintech innovation with local banking customer service values; also pairs Sagent with Jack Henry’s Epysis platform to power Clearview

Sagent, a fintech company modernizing mortgage and consumer loan servicing for America’s top banks and lenders, announced a new, seven-year partnership with Clearview Federal Credit Union to power its member and enterprise experience as Clearview brings its mortgage servicing in-house.

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“Credit unions are embedded in local communities, managing truly personal relationships with their members daily. Sagent will give Clearview smart technology that superpowers their human advisors and gives their members simple, self-serve banking tools that work on any device”

Clearview will power scale servicing operations using Sagent’s homeowner-first, enterprise-grade servicing platforms including LoanServ (system of record), CARE (consumer experience), and Datascape+ (cloud-based data platform). Clearview also utilizes Jack Henry’s Epysis data processing platform to serve its members. As part of this deal, Sagent will also become a certified integration partner with Jack Henry’s Epysis. Together, these platforms enable Clearview to offer a bank-on-your-phone experience to members so they can manage their entire homeownership lifecycle anytime, from any device.

“At Clearview, our vision is helping people to enjoy a better life. We do this by ensuring a careful balance between digitization and personalization in the financial solutions we offer our members,” said Dustin Holmberg, Vice President of Lending at Clearview Federal Credit Union.

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“We were looking for a servicing fintech partner with both the scale and configurability to help us bring servicing in-house and deliver on our vision. After scrutinizing the market, Sagent was the only servicing fintech partner with the technical muscle and understanding of our human approach to meet our members’ evolving needs.”

Since 1953, Clearview, a Pittsburgh-based federal credit union, has grown to serve a community of 110,000+ members in 19 locations with more than $1.6 billion in assets.

“Credit unions are embedded in local communities, managing truly personal relationships with their members daily. Sagent will give Clearview smart technology that superpowers their human advisors and gives their members simple, self-serve banking tools that work on any device,” said Dan Sogorka, CEO and President at Sagent.

“Clearview will use Sagent’s core servicing, consumer, and data platforms to amplify the impact of their humanized member care, and Sagent is ready for the responsibility to help deliver on Clearview’s member- and community-first philosophy.”

As the housing industry’s most modern, consumer-first loan servicing system of record, Sagent powers America’s top bank and nonbank lenders to engage, care for, and retain millions of consumer borrowers with trillions in outstanding loan balances.

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