Gartner Reveals That 69% of U.S. Retail Banking Brands Rank Average or Below in Digital Performance
Fintech and Online Brands Outperform Traditional Banks in Select Areas With Targeted Digital Strategies
Digitalization remains a work in progress for retail banking brands, contributing to an average or below performance in digital marketing for more than two-thirds of brands, according to Gartner, Inc.
The inaugural Gartner L2 Digital IQ Index: Retail Banking U.S. 2019 report ranks the digital performance of 80 retail banking brands operating in the U.S. market. These brands were measured across more than 1,200 data points against four critical dimensions: site experience, digital marketing, social media and digital commerce. From these findings, three brands were classified as Genius (Bank of America, Wells Fargo and Chase), 22 as Gifted, 21 as Average, 25 as Challenged and nine as Feeble.*
Recommended AI News: Quantum Integration Unleashes the Power of IoT to Novices and Experts Alike
“A majority of U.S. retail banking brands have a lot to worry about on the digital front,” said Chris Bendtsen, principal in the Gartner for Marketers Practice. “With new tech competitors on the horizon, digital first banks eating away at their margins and constantly rising customer expectations, it’s no longer good enough to deliver just basics, like online enrollment. Banks must take the next step in digital innovation to compete with fintechs and online banks.”
Fintechs and online banking brands are disrupting the existing business model by focusing their efforts on select digital strategies to outperform traditional banks. Generally, fintechs favor minimally designed websites and instead emphasize their mobile apps as primary touchpoints — both for prospects and customers.
Seventy-three percent of fintechs and 60% of online banks prominently display mobile app download calls-to-action on the mobile sites’ homepages. This compares to just 53% and 42% of national and regional banks, respectively. Using this type of mobile app promotion, fintech and online banks outperform the rest of the brands for both app downloads and monthly active users.
Recommended AI News: Dataiku Raises $100 Million To Extend Leadership In Enterprise AI Market
“Challenger brands have perfected the art of using their mobile apps for more than just servicing customers,” said Mr. Bendtsen. “To thrive in a mobile-first environment, traditional retail banks should think about expanding their mobile app product roadmaps to include prospecting capabilities and test a variety of tactics for promoting mobile app downloads to defend against challenger disruption.”
Other key findings from the report include:
- Overcrowded Search: Comparison websites receive a high volume of traffic from search, siphoning organic nonbranded keyword results away from retail banks. Brands own just 19% of organic first-page results surfaced by banking keyword searches.
- Guided Conversion Gap: Public-facing brand sites lack critical features to guide prospects along the customer journey, such as content-to-enrollment handoff. Direct links to online enrollment from product comparisons exist in just 56% of brands that offer checking and savings accounts.
- Role of the Branch: Brands actively invest in branch locators and ATM finders to bridge the online-to-offline transition, as younger generations still frequent branches in conjunction with app use — especially as brands adapt branch formats to accommodate evolving consumer expectations.
- Help Needs Help: Basic self-service help and customer service features are common on brand sites, but more advanced features for immediate support are lacking. Only 38% of index brands have searchable FAQs on public sites, and 35% offer live chat customer service.
Additional details on the digital performance of retail banks in the U.S. is available to Gartner for Marketers clients in the report “Gartner L2 Digital IQ Index: Retail Banking U.S. 2019.”
Recommended AI News: HashCash’s Blockchain Network to Curate COVID Patient Records Across the USA
Good day! Do you know if they make any plugins to help with Search Engine Optimization? I’m trying to get my blog to rank for some targeted keywords but I’m not seeing very good results.
If you know of any please share. Cheers!
If you desire to take a great deal from this piece
of writing then you have to apply these methods to your won web site.
I am really delighted to glance at this blog posts which consists of
tons of useful data, thanks for providing these kinds of data.
I used to be recommended this web site through my cousin. I’m no longer certain whether
or not this submit is written through him as nobody
else realize such precise approximately my problem.
You are wonderful! Thank you!
Thanks for the auspicious writeup. It in truth
was once a amusement account it. Look advanced to far added agreeable from you!
By the way, how could we be in contact?
Keep on writing, great job!
Excellent post but I was wondering if you could write a litte
more on this topic? I’d be very thankful if you could elaborate a little
bit further. Many thanks!
Hello, i read your blog from time to time
and i own a similar one and i was just curious if you get a lot of spam comments?
If so how do you stop it, any plugin or anything you can advise?
I get so much lately it’s driving me mad so any support is very much appreciated.
Pretty section of content. I just stumbled upon your site and
in accession capital to assert that I get in fact enjoyed account your blog posts.
Any way I’ll be subscribing to your augment and even I achievement you access consistently quickly.
Metal reuse center Ferrous material recycling analysis Iron scraps reclamation
Ferrous material industry research, Iron reuse, Scrap metal reclaiming center
Certified copper scrap buyers Copper scrap trade partnerships Metal waste smelting
Copper cable logistics, Scrap metal reclaiming and repurposing, Copper scrap purification
Insatiable trained sub with a extensive chat with her personality who luvs BBC
Amazing blog! Do you have any suggestions for aspiring writers?
I’m planning to start my own site soon but I’m a little lost on everything.
Would you advise starting with a free platform like WordPress or go for a paid
option? There are so many choices out there that I’m totally confused ..
Any suggestions? Thanks!
I just could not leave your web site prior to suggesting that I actually enjoyed the usual information an individual
provide for your visitors? Is gonna be again steadily to check up on new posts
medicamentos sin receta en México DOC Hinwil médicaments à vendre sur Internet en Belgique
Medikamente ohne ärztliche Verschreibung in Martinique Cephalon Remedios de Escalada medicijnen veilig
online bestellen in Nederland
к чему снятся святые места глоба
павел гороскоп для козерогов на тест на интуицию карты,
тест на таролога онлайн
если приснилось что примеряешь платье ищу учителя по магии вк
трясунка растение магические свойства
оппозиция лилит и венеры в натальной карте как узнать
свой камень и дерево тест
бот с предсказаниями телеграм, телеграм
канал с предсказаниями на
день крыса знак зодиака месяц
prix du médicaments sur ordonnance Medifive Eferding comprar medicamentos en Brasil sin receta médica
Medikamente rezeptfrei kaufen Schweiz Erfahrungen Medicus Irapuato comprimés génériques
Acheter du médicaments en ligne avec livraison rapide Sun Presidencia Roque Sáenz Peña Acheter médicaments
en toute sécurité sur Internet
ғаламтор пайдасы эссе, ғаламтордың пайдасы мен зияны
диалог абай туралы қызықты сұрақтар, абай туралы қызықты деректер судың бір молекуласының массасы қандай, судың мольдік массасын анықтаңдар рбк
карта, интернет-банкинг рбк
для юридических лиц
хоккей во сне к чему снится сонник на лице родимое
пятно если снится что поймала осетра
что если снятся подушки вход в
канал отношений 18
où trouver médicaments en pharmacie zentiva Villa di Serio comprar medicamentos en Europa
vrij verkrijgbare medicijnen in Nederland Pensa Antoing médicaments
en pharmacie espagnole
Howdy! Someone in my Facebook group shared this website with us
so I came to give it a look. I’m definitely enjoying the information. I’m book-marking and
will be tweeting this to my followers! Outstanding blog
and superb design.
medicijnen bestellen in België Stada Doornik betaalbare medicijnen prijs
как отключить рекламу в ютубе на айфоне,
как отключить рекламу в ютубе
на компьютере один автомобиль расходует в среднем, расход газа на
100 квадратных метров абайдың күйлері, абайдың ақтолқын күйі скачать студент алматы, каркара алматы
көру түйсігін зерттеу әдістемесі., көру өткірлігін анықтауға арналған кесте приказ 111 по тб, требования по безопасности и охране труда
в рк құран кәрім скачать, құран жаттау скачать кастор
майы толғақ шақыру, 39 апта толгак шакыру
жылдам оқу дегеніміз не, жылдам оқу жоспары қарағайдың ағаш сабағының атауы, ашық тұқымды өсімдіктер ерекшелігі халық банк жауап, жалобы на народный банк казахстана крытый каток
семей, ледовый дворец семей
молитвы утренние намаз сонник отрубить голову мужчине молитва
к святым на приобретение жилья
приснилось как умер человека к чему снится подорвать
себя гранатой
I do consider all the ideas you’ve offered on your post.
They’re really convincing and can definitely
work. Still, the posts are too brief for beginners. May you
please extend them a little from subsequent time? Thank you
for the post.
Hello would you mind stating which blog platform you’re using?
I’m planning to start my own blog soon but I’m having a tough time selecting between BlogEngine/Wordpress/B2evolution and Drupal.
The reason I ask is because your design and
style seems different then most blogs and I’m looking for something completely unique.
P.S Apologies for getting off-topic but I had to ask!
Paxlovid over the counter: paxlovid for sale – paxlovid price
пин ап: пин ап официальный сайт – пин ап официальный сайт
1xbet официальный сайт: 1хставка – 1xbet скачать
https://1winindia.tech/# пинап кз
пинап кз
canl? c***** siteleri: cazino – cazino
1xbet официальный сайт: 1хставка – 1xbet
төрт түлік мал саудасы актобе жумабек жаныкулов отец,
жумабек жаныкулов википедия пак мин ён новости,
ким чжэ ук и пак мин ён встречаются ғажап қандай бала деген скачать, туған
күніңмен ботақаным музыка скачать
пин ап официальный сайт: пинап зеркало – пин ап зеркало
https://1winbrasil.win/# pin-up c***** giris
pin up kz
1хбет: 1xbet скачать – 1xbet скачать
https://1winindia.tech/# пинап кз
пин ап кз
slot c***** siteleri: h?zl? c***** – c***** oyunlar?
https://1wintr.fun/# en iyi c***** siteleri
пин ап
pin up 306: pin up azerbaycan – pinup az
1хбет: 1хбет – 1xbet
c***** oyunlar? [url=http://1wintr.fun/#]h?zl? c*****[/url] c***** siteleri
1xbet официальный сайт: 1xbet – 1хставка
пин ап вход: пин ап вход – пин ап
http://1winindia.tech/# pin up kz
pin up kz
1xbet официальный сайт: 1xbet скачать – 1хбет
http://1wintr.fun/# canl? c*****
пинап кз
1xbet зеркало [url=http://1winrussia.online/#]1xbet скачать[/url] 1хставка
1xbet зеркало: 1xbet официальный сайт – 1xbet официальный сайт
buy prescription drugs from india: pharmacy website india – Online medicine order
mexican online pharmacies prescription drugs: purple pharmacy mexico price list – pharmacies in mexico that ship to usa
https://indianpharm1st.com/# indian pharmacy paypal
buy ed pills online: buy prescription drugs from canada – prescription drugs without prior prescription
medication from mexico pharmacy: mexican drugstore online – mexico drug stores pharmacies
mens erection pills: v***** without doctor prescription – buy prescription drugs without doctor
mexican online pharmacies prescription drugs [url=http://mexicanpharm1st.com/#]п»їbest mexican online pharmacies[/url] medication from mexico pharmacy
reputable indian pharmacies [url=https://indianpharm1st.com/#]best india pharmacy[/url] indian pharmacy paypal
http://indianpharm1st.com/# indian pharmacies safe
pin up: pin up 306 – pin-up
http://biznes-fabrika.kz/# pin up kz
pin up c*****
http://sweetbonanzatr.pro/# sweetbonanzatrpro
пин ап 634: пин ап кз – пин ап кз
pin up 306 [url=http://pinup-az.bid/#]pin up azerbaycan[/url] pinup-az bid
https://pinupzerkalo.fun/# пин ап
pin up c*****
https://pinup-az.bid/# pin-up c***** giris
pinup bet and c*****
https://sweetbonanzatr.pro/# sweet bonanza tr
http://sweetbonanzatr.pro/# sweetbonanzatrpro
pin up zerkalo
http://sweetbonanzatr.pro/# sweet bonanza
pin up kz: pin up kz – пинап
Пин Ап Казино Официальный Сайт: pin up kz – Пин Ап Казахстан
http://biznes-fabrika.kz/# пинап
pin up win
sweet bonanza tr: sweetbonanzatrpro – sweet bonanza nas?l oynan?r
pinup-az bid: pin up c***** – pin up
https://sweetbonanzatr.pro/# sweet bonanza
https://pinup-az.bid/# pinup az
pinup bet and c*****
работа в омске дома для женщин подработка для мужчин киев
авито подработка волжский свежие вакансии от прямых работодателей работа в интернете
на дому без обмана с ежедневной
подработка крекшино с ежедневной оплатой для женщин
подработка барнаул вечер заработок во фрилансе что
это подработка в бузулуке с ежедневной оплатой в свободное
Visit store: Visit store – See risks
https://stromectol1st.store/# stromectol store
http://gabapentin1st.pro/# involves multisystem
Compare Prices: Compare Prices – shop
See risks: cheapest paxlovid – paxlovid price
http://gabapentin1st.pro/# buy gabapentin
shop: shop – Compare Prices
https://amoxil1st.shop/# amoxil
indianpharmacy com [url=https://indianpharm24.pro/#]India pharmacy international[/url] indian pharmacies safe
best canadian online pharmacy: cheap prescription drugs – buy prescription drugs online without
cheap ed pills https://pharm24.pro/# ed in young men
reputable indian online pharmacy: Indian pharmacy to USA – world pharmacy india
medications list: cheaper medications – erectile dysfunction treatment
medication from mexico pharmacy [url=https://mexicanpharm24.cheap/#]mexican pharmacy[/url] medicine in mexico pharmacies
prescription drugs without doctor approval http://mexicanpharm24.cheap/# mexico drug stores pharmacies
medication from mexico pharmacy: mexico pharmacy – medicine in mexico pharmacies
cheap online pharmacy: cheap pharmacy online – cheap medication online
mexico drug stores pharmacies [url=http://mexicanpharm24.cheap/#]mexican pharmacy[/url] mexican online pharmacies prescription drugs
world pharmacy india: Indian pharmacy worldwide delivery – reputable indian online pharmacy
https://mexicanpharm24.cheap/# medicine in mexico pharmacies
ed clinics
ed treatment natural http://mexicanpharm24.cheap/# mexico drug stores pharmacies
http://pharm24.pro/# ed drug prices
how to get prescription drugs without doctor
best india pharmacy: Best Indian pharmacy – india online pharmacy
deneme bonusu veren siteler 2024 https://denemebonusuverensiteler.top/# denemebonusuverensiteler.top
deneme bonusu veren siteler: deneme bonusu veren yeni siteler – deneme bonusu veren siteler yeni
slot tr online: en cok kazand?ran slot oyunlar? – en cok kazand?ran slot oyunlar?
deneme bonusu veren siteler https://denemebonusuverensiteler.top/# deneme bonusu veren siteler yeni
en kazancl? slot oyunlar? [url=https://slot-tr.online/#]slot tr online[/url] en kazancl? slot oyunlar?
guvenilir c***** siteleri [url=https://casinositeleri.win/#]C***** Siteleri[/url] C***** Siteleri
denemebonusuverensiteler.top https://denemebonusuverensiteler.top/# deneme bonusu veren siteler
ultrabet: ultrabet yeni giris 1125 – ultrabet
deneme bonusu veren siteler yeni: deneme bonusu veren siteler 2024 – deneme bonusu veren siteler 2024
deneme bonusu veren siteler https://denemebonusuverensiteler.top/# deneme bonusu veren siteler 2024
ultrabet tr online [url=http://ultrabet-tr.online/#]ultrabet tr online[/url] ultrabet giris
ultrabet yeni giris 1125: ultrabet – ultrabet yeni giris 1125
slot oyunlar? puf noktalar?: az parayla cok kazandiran slot oyunlar? – slot oyunlar? puf noktalar?
en cok kazand?ran slot oyunlar?: slot tr online – slot tr online
deneme bonusu veren siteler yeni: deneme bonusu veren siteler – deneme bonusu veren siteler yeni
kampharm.shop: buy kamagra oral jelly Kam Pharm – kamagra
cheapest lasix [url=https://furpharm.com/#]furosemide fur pharm[/url] furosemide furpharm.com
http://rybpharm.com/# rybpharm
к чему снится связь с мужчиной интимная молитва на принятия крещенской воды и просфоры 6 мечей магическое воздействие,
карты указывающие на магическое
воздействие
молитвы старинные самые сильные фото с марса, фото марса высокого разрешения
https://kampharm.shop/# kamagra oral jelly
buy lasix fur pharm: furpharm – fur pharm
http://erepharm.com/# cheapest ed pills ere pharm
Comment peut-on guérir le rachitisme Le nitro est-il mauvais pour votre cœur Comment calmer une grosse crise d’asthme sans ventoline Est-ce que Rennie fonctionne
https://gabapharm.com/# GabaPharm
buy kamagra oral jelly Kam Pharm: Kamagra Kam Pharm – kamagra
https://rybpharm.com/# buy rybelsus
kamagra: kam pharm shop – Kamagra Kam Pharm
https://furpharm.com/# fur pharm
https://kampharm.shop/# Kamagra Kam Pharm
https://kampharm.shop/# buy kamagra oral jelly Kam Pharm
cheapest Gabapentin GabaPharm: buy gabapentin – gabapentin
https://canadiandrugsgate.com/# ed natural remedies
medicine in mexico pharmacies: mexican pharmacy online – mexican drugstore online
http://indianpharmacyeasy.com/# п»їlegitimate online pharmacies india
best medication for ed [url=http://canadiandrugsgate.com/#]canadiandrugsgate[/url] canadian online drugs
indian pharmacies safe: Best online Indian pharmacy – п»їlegitimate online pharmacies india
http://mexicanpharmgate.com/# purple pharmacy mexico price list
https://mexicanpharmgate.com/# mexico pharmacies prescription drugs
чоколайф театр, сколько стоит билет в театр жылқының бауыры неше минутта піседі, қазы неше сағатта піседі техникалық қауіпсіздік талаптары, қауіпсіздік ережелері
балаларға адамдын баалуулуктары, жалпы адамзаттык баалуулуктар деген
эмне
prices of v***** at walmart [url=http://canadiandrugsgate.com/#]canadian drugs gate[/url] injections for ed
https://canadiandrugsgate.com/# erectile dysfunction pills
best canadian pharmacy online: canadian pharmacy drugs gate – natural drugs for ed
indian pharmacies safe [url=http://indianpharmacyeasy.com/#]Online medicine home delivery[/url] india pharmacy mail order
medicine in mexico pharmacies: medicines mexico rx online – mexican mail order pharmacies
india pharmacy mail order: indian pharmacy – reputable indian online pharmacy
legal to buy prescription drugs from canada [url=https://canadiandrugsgate.com/#]canadian pharmacy drugs gate[/url] erectile dysfunction medication
ашық сабақ бастауыш сынып
слайд, ашық сабақ информатика 8
сынып слайд разведение овец, бизнес-план овцеводческой фермы скачать бесплатно негізінде махаббат ол осындай, 91 abuse текст қарындағы ас қорыту,
ас қорыту патологиясы
where buy clomid [url=http://clomidrexpharm.com/#]generic clomid[/url] where to get clomid without dr prescription
amoxicillin tablet 500mg http://amoxilcompharm.com/# buy amoxicillin 500mg uk
cortisol prednisone: raypharm – prednisone 4 mg daily
max pharm: buy priligy max pharm – dapoxetine price
amoxicillin 1000 mg capsule [url=http://amoxilcompharm.com/#]amoxil[/url] amoxicillin tablet 500mg
buy prednisone tablets online: prednisoneraypharm – buy prednisone online without a script
prednisone online pharmacy: prednisone ray pharm – buy prednisone from india
amoxicillin 825 mg: cheap amoxil – amoxicillin 1000 mg capsule
dapoxetine online [url=http://priligymaxpharm.com/#]dapoxetine price[/url] max pharm
875 mg amoxicillin cost: can you purchase amoxicillin online – amoxicillin 500mg price
prednisone 40 mg: generic Prednisone – prednisone 10
өнеркәсіпке не жатады, өнеркәсіп перевод ақ мамам тақпақ, тапактар отбасы
күніне арналған апталық жоспары, отбасы күніне сценарий мұрын
топографиясы
get generic clomid without dr prescription: buy clomid – get cheap clomid for sale
lisinopril 5mg pill: cheapest Lisinopril – lisinopril1st