The dynamic digital platform for both mobile and desktop applications will extend the bank’s superior customer experience into the digital banking channel
Alkami Technology, Inc. a leading cloud-based digital banking solutions provider for banks and credit unions in the U.S., announced that MainStreet Bank has signed a long-term contract to leverage the Alkami Platform to transform its digital banking solution and bring new services rapidly online. MainStreet Bank represents a significant addition to Alkami’s growing list of clients.
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“Our online and mobile banking technology has been a differentiator for several years, but over time the experience was becoming disjointed,” said Jeff W. Dick, chairman and CEO of MainStreet Bank, which has $1.7 billion of assets and is based in Fairfax, Virginia. “Our customers want a state-of-the-art, seamless digital banking experience, so we chose to partner with a best-of-breed platform that will be uniquely ours and tailored to a brilliant customer experience.”
Karly Tomlin, vice president of user experience at MainStreet Bank, said the bank selected Alkami because of its collaborative approach and agility in bringing new services to market. “Alkami offers an open ecosystem that is easily customized so that we can create a bespoke experience for our customers,” Tomlin said.
Technology innovation has been part of MainStreet Bank’s core identity since its earliest days, which is exemplified in the bank’s “branch-lite” technology strategy. This helps the bank make good on its commitment to provide a superior customer experience anywhere, anytime.
Alkami CEO Mike Hansen said, “We are thrilled to welcome MainStreet Bank to our remarkable client community. Like our own Alkamists, MainStreet Bank is focused on thinking beyond the traditional banking footprint and is committed to empowering its customers with digital innovations and outstanding services. We are excited for the opportunity to provide MainStreet Bank with the platform necessary to turn these goals into reality.”
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