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Vivor Partners With PeaceHealth to Improve Patient Financial Assistance Capabilities

PeaceHealth Plans a Systemwide Vivor Implementation as Part of a Broader Initiative to Serve the Financial Needs of Its Communities.

Vivor, LLC, the leading financial assistance technology platform for healthcare providers, announced its continued growth with the addition of new customer PeaceHealth. Vivor will support PeaceHealth’s financial advocate workflow across its entire delivery network in Washington, Oregon, and Alaska. By using Vivor to proactively identify financial assistance options across thousands of nationally available resources, PeaceHealth’s financial advocates will realize significant productivity gains and reach patients in need across all clinical specialties.

The new contract, which includes integration with PeaceHealth’s Epic electronic health record, enables PeaceHealth to centralize its co-pay and free/replacement drug workflows onto a single, cloud-based platform. By deploying technology in addition to more financial advocates across the entire system, PeaceHealth estimates that over 6,000 patients per year will gain access to needed financial assistance. These patients will benefit from a streamlined financial experience and a more secure path to staying on treatment.

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“Vivor differentiates itself through its focus on the financial assistance needs of large sophisticated health systems,” said Ian Manners, CEO of Vivor. “We are honored and excited to welcome PeaceHealth to the Vivor family. The organization’s trail-blazing efforts in addressing financial burden will not only benefit their own patients, but will also serve as an example to other leading health systems.”

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PeaceHealth joins a long and growing list of health systems, hospitals, and group practices across the country who have chosen to build a financial navigation capability on the Vivor platform. Vivor’s advanced workflow and reporting capabilities allow provider organizations of any size to improve the patient experience and reduce bad debt by maximizing the use of financial assistance programs.

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