HEALWELL AI’s Intrahealth Provides Update on New Customer Implementation at Canuck Place Children’s Hospice

Intrahealth is pleased to report on a recent enterprise customer installation at the Canuck Place Children’s Hospice in Vancouver, BC. Intrahealth’s Profile EHR will serve as the underlying digital infrastructure to streamline program delivery and improve the experience for both Canuck Place children and their families

HEALWELL AI Inc., an AI and data science company focused on preventative care, is pleased to provide a customer update on its newly acquired subsidiary, Intrahealth Systems Limited, highlighting the successful enterprise implementation of Intrahealth’s Profile Electronic Health Records at the Canuck Place Children’s Hospice, an expert pediatric palliative care program for children and families in British Columbia and the Yukon.

Dr. Alexander Dobranowski, CEO of HEALWELL commented, “We are very pleased with our acquisition of Intrahealth, which is proving to be a robust and scalable enterprise class EHR platform that is customizable to fit a number of different customer clinical configurations. Intrahealth has an active pipeline of opportunities in a wide variety of customers including health authorities, hospitals, public health outpatient centres, community health, home care, ambulatory care, and diverse healthcare professionals. As we make further progress on AI enabling Intrahealth’s core EHR functionality with clinical decision support systems that provide next generation ‘co-pilot’ capabilities for physicians, we are confident that we can help our customers further reduce costs and improve health outcomes. We believe the by-product of this positive impact on healthcare ecosystems globally will drive value to our shareholders.”

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Dr. Dobranowski added, “Canuck Place was a contract that was won through a competitive RFP process. Intrahealth has four other RFPs it has recently responded to servicing markets such as mental health, home health and multidisciplinary specialists where it is awaiting a decision that could result in an improvement to the company’s current revenue expectations.”

Located in Vancouver, BC, Canuck Place provides pain and symptom management, medical respite, education and art, music and recreation therapy, end-of-life care, and grief and bereavement counselling – all funded by private donors and the provincial government and at no cost to families.

Profile will serve as the underlying digital infrastructure to streamline program delivery and improve the experience for both Canuck Place children and their families. Canuck Place chose Profile because of the ability to easily configure complex workflows especially those related to intake and medications. The project involves the digitization of several paper-based forms and streamlining of processes to ensure pediatric palliative care program delivery, focusing on the best possible experience for patients and families during an extremely difficult time. Profile improves communication between the healthcare team, families, and children through connected electronic patient charts and advanced care using electronic medication reconciliation, electronic bedside medication administration, electronic clinical documentation, computerized provider order entry, and data reporting. Profile is the single source of truth to ensure information is consistent across Canuck Place hospice sites and community care in-home and in-hospital.

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Dorian Prior, President of Intrahealth commented, “Our partnership with Canuck Place highlights Intrahealth’s ongoing commitment to advancing healthcare technology, improving patient outcomes and making a positive impact on communities. We are looking forward to announcing additional customer wins in 2024. The investments we have made in our product over the past several years are paying off as evidenced by our recent customer successes. We are being invited to bid on complex healthcare EHR implementations around the globe and expect to be very competitive especially as we level up our capabilities with HEALWELL’s next generation AI capabilities. We are excited to continue our journey of innovation and collaboration to shape the future of healthcare.”

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