Cask, an industry-recognized leader and ServiceNow Elite Partner, announced that it has been highlighted in a briefing note by Information Services Group, Inc. (ISG) Research on Cask Reserve. An innovative solution, Cask Reserve solves one of the most critical challenges in ServiceNow: overcoming an acute shortage of talent to ensure the quality and quantity of relevant technical and functional skills.
ISG Research provides proprietary research, advisory consulting and executive event services focused on market trends and disruptive technologies driving change in business computing, giving business and technology leaders the insight and guidance they need to accelerate growth and create more value.
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ISG’s research confirmed that Cask Reserve provides an innovative solution to address the talent shortage by aligning a talent-optimized, dynamic roadmap to ServiceNow strategy. “Cask Reserve goes beyond vanilla administration and operations to support strategic value realization in ServiceNow,” said Tapati Bandopadhyay, lead analyst with the ISG Provider Lens service. “It emphasizes quality, flexibility and a range of expertise available, on-demand, and in an agile, need-based manner, thus ensuring measurable results and outcomes within planned value timelines.”
ISG Research cites the following reasons why clients are selecting Cask as their ServiceNow Partner and utilizing Cask Reserve:
- Flexible, dynamic and demand-driven skills pricing.
- Scalability, availability and stability of relevant qualified resources.
- Outcome-driven service delivery oversight and accountability.
- Range of relevant skills.
- Support for ESG innovations and platform health with reduced downtime.
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