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Jewelers Mutual Group Renews Partnership with Guidewire to Support Overarching Customer Experience Transformation

Jewelers Mutual Group, the insurance and business solutions provider dedicated to serving the jewelry industry since 1913, announced the extension of its partnership with Guidewire . Expanded capabilities will power and simplify core operations, allowing Jewelers Mutual to continue to adapt to changing market demands and deliver additional value to its customers.

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“Our business strategy revolves around leveraging modern technology and data to create great experiences for our customers, providing them with the information and services they need anytime, anywhere, on any device”

“Our business strategy revolves around leveraging modern technology and data to create great experiences for our customers, providing them with the information and services they need anytime, anywhere, on any device,” said Scott Murphy, president and chief executive officer at Jewelers Mutual. “Partnership with Guidewire continues to be a foundational digital investment.”

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Guidewire Cloud provides an open architecture with improved cycle times to change, enabling clients to be more agile to changing market conditions. Benefits built into Guidewire Cloud include internal controls, business continuity and resiliency, disaster recovery, and SOC2 compliance.

“We appreciate Jewelers Mutual’s confidence in our partnership as well as in InsuranceSuite on Guidewire Cloud and look forward to joining in their mission to deliver meaningful solutions for the evolving needs of customers,” said John Mullen, president and chief revenue officer, Guidewire.

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