The UK’s leading supplier in sustainably-sourced furniture has moved in Brightpearl by Sage as the best-in-class retail operating system for modern, multichannel brands – especially those with complex integration needs.
Sustainable Furniture originally joined Cloud Commerce Pro earlier this year, but after ‘false promises’ and a ‘lack of urgency’, the business has switched to Brightpearl. Following a rapid, expert-led implementation – which Brightpearl offers as standard – Sustainable Furniture gains access to a scalable solution that includes a vast library of Plug & Play integrations, a powerful Automation Engine and market-leading demand forecasting.
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Founded in 2007, Sustainable Furniture is a family-run, Cornwall-based retailer with a simple ethos: to supply quality, ethical furniture that will last a lifetime. The brand sells directly to consumers via its Magento-powered website and also supplies big-name British brands, including M&S and John Lewis.
As a truly flexible and scalable solution with seamless integrations to cutting-edge tech tools, Brightpearl is well-placed to solve the issues historically thrown up by Sustainable Furniture’s complex custom set-up. It’s a centralised source of truth that will enable the business to grow fearlessly.
After being plagued by error-prone manual workflows, Sustainable Furniture can now take advantage of Brightpearl’s Automation Engine, which is proven to save hundreds of hours a year on e-commerce admin, reducing errors by 65% and cutting labor costs in half – all by automating tedious manual workflows, with no coding necessary.
Advanced business intelligence, order management, warehouse management and CRM are also available at a click – and the brand won’t ever have to worry about the system slowing down when things get busy.
Justin Press, SVP Customer Success at Brightpearl, said: “We’re thrilled Sustainable Furniture has joined us. Brightpearl by Sage truly is the best solution for modern brands that need flexible, reliable functionality in order to grow on their own terms. Now, Sustainable Furniture can leave behind rusty, error-prone systems and enjoy a fully integrated solution that will automate and centralise processes.”
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Based in Bristol (UK) and Austin, Texas (US), Brightpearl by Sage provides a retail operating system (ROS) for retailers and wholesalers.
Its mission is clear: automate the back office so merchants can spend their time and money growing fearlessly. Brightpearl’s ROS includes financial management, inventory and sales order management, purchasing and supplier management, CRM, fulfillment, warehouse and logistics. In addition, the system has high-performing connectors to the major ecommerce platforms, including Magento, BigCommerce and Shopify.
The latest chapter of this innovative product began in 2022 when Brightpearl officially became part of the Sage Group plc, creating an even more powerful experience for its customers.
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