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5 Crore Indians Accessed Healthcare Online in the Last Three Months

Practo’s Insights Report finds Telemedicine helped doctors, patients stay connected as people practiced physical/social distancing 

Practo’s first-ever Insights Report is based on transactions by 5 crore users in the period of Mar 1 2020 – May 31st 2020.

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Enclosed below are some key insights: 

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  • Gynaecology, GP and Dermatology emerged as the top most consulted specialities: Together, they accounted for 51% of the overall consultations

  • Tele-ENT witnessed 600% growth: Seasonal allergies were confused with  COVID-19 symptoms

  • Tele-Orthopedics was among the top consulted speciality by millenials: Bad work postures resulted in back pain among millennials leading to an increase of 400%

  • Tele-Gastroenterology received a large number of consults from first time users: Majority of the consults were related to digestive problems caused by a sudden drop in active lifestyles

  • Tele-Dermatology witnessed a growth in newer set of queries on skin issues caused by stress: Stress has been having an adverse effect on people’s skin, hair, nails apart from the regular issues that are common during summer

  • Tele-Ophthalmology saw the highest growth among other specialities, grew by 700%: With a significant amount of time being spent in front of screens and the rise in irregular sleeping patterns, queries related to eye and vision increased significantly

  • Mental health concerns rose notably due to uncertainty, loss of income, and   job-related pressure besides COVID-19 fears

  • One in every three consults from women were for Gynaecology

  • Delay in immunization worries parents of newborns, Tele-Paediatrics witnesses 350% growth

  • COVID-19 continues to be India’s top most concern: Unsurprisingly, concerns related to COVID-19 grew by 200% with 50% of all  GP consults accounted for Coronavirus related symptoms

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“Telehealth has multiple applications, optimal care and virtual care is possible and extremely helpful in a pandemic scenario like COVID-19. It uses high definition transmission and clarity to provide rapid, accurate and real time consultation from professionals with expertise. Healthcare professionals can evaluate, diagnose and treat in a seamless environment. Patients are proactively using healthcare to manage their health and telehealth is a great alternative and has the potential to reach exponential levels”, Dr C M A Belliappa, General Physician, Bangalore.

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